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Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(605 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Holiday Inn Express Knoxville-Strawberry Plains offers a comfortable stay for families. While some guests have reported issues with overbooking, many appreciate the hotel's clean rooms, easy check-in, and a good breakfast. The hotel also features a swimming pool that children enjoy. Families travelling with pets may find the pet-friendly policy convenient.

Guest highlights

The comfortable beds
The swimming pool
The free breakfast

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.

Nearby attractions

Located in Knoxville, Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel is in the business district and in the mountains. Historic Southern Railway Station and Tennessee Theatre are local landmarks, and some of the area's activities can be experienced at River Islands Golf Club and Knoxville Riverboat Company. Chillhowe Park and The Muse Knoxville are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available weekdays 6:30 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
McGhee Tyson Airport
30 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

17%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel

Latest reviews (6)

G

Gina

23 Mar 2024 - 26 Mar 2024
reviewed on hcom

2 out of 5 stars

After driving for 10 hours with children we arrived to your hotel only to find out they sold our room that I had ALREADY booked!!!! We had to sleep in our car until another room could get cleaned
C

Christopher

26 May 2022 - 27 May 2022
reviewed on orbitz

4 out of 5 stars

My family stopped here for a night. Check-In was quick and easy, room was very clean, and the breakfast was done well. Would stay again if passing through the Knoxville area.
B

Bridget

2 Mar 2019 - 3 Mar 2019
reviewed on hcom

5 out of 5 stars

The Hampton Inn overbooked and sent me to this HI and they booked me in a smaller room than we needed. Tara the front manager at this hotel worked relentlessly to make sure we were taken care of on our day of arrival. The beds are so comfortable and the kids loved the pool. Very nice staff.
A

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

We have stayed here at least 2 times...maybe 3 times, when driving from Illinois to North Carolina to visit family. They are pet friendly with a $25 fee. The rooms are comfortable and the free breakfast is a plus. We ate dinner at a local restaurant called Puelo's which was very good compared to most restaurant chains you'll find when on the road. We would stay here again.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Everything was great! The only inconvience we experienced was, "why does motels have such small trash cans in the rooms". A person who travels with small children and handicapable people has extra items to throw away and we always need to buy garage bags to take care of the extra trash. A medium size can would be so much better and wouldn't be a "eye sore". That's the only thing I would consider not great.
A

Invalid Date - Invalid Date
reviewed on hcom

3 out of 5 stars

Not bad...the only bad thing about this place is that even the non-smoking room smelled of smoke. We had our baby with us and the smell was just so strong. We had to switch room and then the second room was better but it still smelled.
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