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Quality Inn Alcoa / Maryville

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1006 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Alcoa, Quality Inn Alcoa / Maryville is in the city center. Cades Cove Museum and Marble Springs State Historic Site are local landmarks, and the area's natural beauty can be seen at Fort Loudoun Lake and High Ground Park. University of Tennessee Gardens and McClung Museum of Natural History & Culture are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 7:00 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Conveniences

Elevator
Free newspapers in lobby

More

Designated smoking areas

Nearest Airport

Airplane
McGhee Tyson Airport
3 km from this hotel
map

Reviews that mention...

Family Reviews

for Quality Inn Alcoa / Maryville
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

0%

3 star reviews

0%

2 star reviews

40%

1 star reviews

40%

We have selected a sample of reviews which reflect what families have said about Quality Inn Alcoa / Maryville

Latest reviews (5)

B

Bruce

13 Sept 2024 - 15 Sept 2024
reviewed on hcom

1 out of 5 stars

There was a mix of longer stay and Vol fans in the hotel that were totally out of control. The front desk was not up to the job of managing the situation and my guests were up all night. I paid for two rooms for my out of town family and when I requested some adjustment to the bill was informed that this could only be done by Hotels.com. Hotels contacted the hotel and after several rounds of finger pointing I decided to stand down. As convenient as it is to Maryville I won’t be considering hosting anyone again.
E

Elizabeth

22 Mar 2024 - 23 Mar 2024
reviewed on hcom

5 out of 5 stars

I loved the stay very pet friendly! My fur baby and son as well as me loved it! The only thing was the breakfast wasn't great they didn't have any thing caught up there was no gravy biscuits etc.. waffle machine filling was broken and that's the main thing that people want with their breakfast....so we had to get breakfast somewhere else when we had it right there at the hotel....
R

Revonda

29 Jan 2024 - 31 Jan 2024
reviewed on expedia

1 out of 5 stars

I liked the location of the property. What I didn't like was the fact that I asked to be moved because the beds were obviously used prior to me checking in. There were stains, dirt and a dirty tubs. They moved me to three different rooms and I kid you not all three rooms had soiled and dirty sheets on them. After speaking to the Manager Ashley, she gave me a whooping 23.00 discount that was taken up by different fees. It ended up not being a discount afterall. The last night there, I'm in the bathroom and here is a roach crawling on the wall. If you decide to take a chance and stay at the Quality Inn in Alcoa, Tn, check your sheets.
J

Jim

23 Jun 2023 - 25 Jun 2023
reviewed on orbitz

2 out of 5 stars

Staff not available at front desk when needed. Found front desk unattended 2 times during stay, had to call 911 for a child locked out of room and no one at front desk to assist.
D

Deborah

16 Nov 2018 - 20 Nov 2018
reviewed on hcom

2 out of 5 stars

I was not able to stay at the hotel due to a death in the family. The hotel said that they could not refund my money because I ordered through Hotels.com and hotels.com said they could not refund my money without consent from the manager of the hotel, who was not at the hotel.
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