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Best Western Knoxville Airport/Alcoa

2 1/2 star hotel
8.4/10 Very Good
(930 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Best Western Knoxville Airport/Alcoa offers a convenient location for families, particularly those picking up family members from the airport. While some guests have noted minor issues with room maintenance and amenities such as the pool lighting and gym equipment, the consistently positive feedback on the staff and breakfast experience highlight the hotel's commitment to guest satisfaction. The hotel also benefits from easy access and plenty of parking.

Guest highlights

The exceptional and polite staff, who were described as making guests feel like family.
The enjoyable breakfast experience, particularly the coffee.
Easy access to the hotel and ample parking.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.

Nearby attractions

Located in Alcoa, Best Western Knoxville Airport/Alcoa is in an area with good airport proximity. Knoxville Riverboat Company and Dead Horse Lake Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Foothills Mall and Market Square. Looking to enjoy an event or a game while in town? See what's happening at Thompson–Boling Arena or Neyland Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available 6:00 am–9:30 am on weekdays and 6:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Swimming pool

Conveniences

Elevator
Free newspapers in lobby

More

Renovated entire property - june 2019
Smoke-free property

Nearest Airport

Airplane
McGhee Tyson Airport
1 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Knoxville Airport/Alcoa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Knoxville Airport/Alcoa

Latest reviews (5)

H

Holly

10 Jun 2024 - 11 Jun 2024
reviewed on expedia

5 out of 5 stars

It was very dark in the pool area and the kids were scared to stay in the area. This was at 9 pm and pool was open until midnight
L

Lin

12 May 2023 - 15 May 2023
reviewed on hcom

4 out of 5 stars

Bathroom lighting had annoying buzzing, vanity sink faucet installation was too close to edge causing counter top to be constantly wet. Water pressure was weak and hot water was only warm. The chair in the room was creaky and wobbly. On the other hand the staff were all exceptional. Professional and very polite, felt like family. The breakfast room was very enjoyable, great cup of coffee. Access to the hotel was easy with plenty of parking. I would come back again, thanks to all the staff.
J

Jerry

17 Jul 2022 - 18 Jul 2022
reviewed on orbitz

5 out of 5 stars

We booked on line and had no idea what we would find. We were thrilled!! We were there to pick family up at airport and it was the perfect location!
J

Jenny

15 Jul 2022 - 18 Jul 2022
reviewed on hcom

2 out of 5 stars

Clean in the most important places but not the edges. Bed and bathroom are not family friendly heights. Hot tub was broken with no signs of it being fixed. Called front desk and reported my tv not working; they never sent someone to fix it as promised but luckily I figured it out after switching the cable inputs and the tv input….. Doors are thin and rattle so no chance of sleeping past 6am. Breakfast was and odd selection/ presentation of foods…. Unlabeled, mislabeled, and limited. Definitely not the worst hotel I’ve stayed at. And if I had to I would stay again, but I’ll seek out a different hotel first
A

17 May 2024 - 20 May 2024
reviewed on hcom

5 out of 5 stars

The room was clean and the environment wasn't bad. It was a short family trip. The only complaint is that the treadmill in the guym didn't work and the Pancake maker was so slow 😑. Good place to stay for a short while!
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