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Best Western Golden Spike Inn & Suites

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (36)

generated by AI based on family reviews

Overview

Best Western Golden Spike Inn & Suites is a great option for families visiting the Black Hills area. Families appreciate the spacious suites, perfect for spreading out and relaxing. The pool and hot tub area is a particular hit with children. The hotel also offers a complimentary breakfast, a convenient bonus for families. While some maintenance issues have been reported, the overall experience is positive, with guests consistently praising the cleanliness and convenience of the hotel.

Guest highlights

The spacious suites, providing ample room for families.
The enjoyable pool and hot tub area, perfect for kids.
The delicious and complimentary breakfast.

About the hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a spa tub, and a seasonal outdoor pool. Housekeeping is available on request.

Nearby attractions

Best Western Golden Spike Inn & Suites is located in Hill City. The area's natural beauty can be seen at Mount Rushmore National Memorial and Mount Rushmore. Museum @ Black Hills Institute and South Dakota State Railroad Museum are also worth visiting. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free full breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Outdoor pool
Spa tub

Outdoor

Garden

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Golden Spike Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

36 reviews

Review data

5 star reviews

50%

4 star reviews

28%

3 star reviews

11%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Golden Spike Inn & Suites

Showing 1 - 10 of 36 reviews

Latest reviews (36)

M

Michael

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

3 out of 5 stars

Nice place. Only complaint they added chemicals to pool/hot tub and burned the kids eyes.
C

Chris

30 Jun 2024 - 5 Jul 2024
reviewed on expedia

4 out of 5 stars

The property is aging as you can tell by some lack of modern features. Overall we had a great stay and the staff was always helpful and kind. The breakfast was always good. The front desk helped locate a bathing suit that got picked up with a pile of towels(our fault). The only issues in the room is bathroom is really small, few outlets for a family of 5. Mattresses have seen their life to completion! We would happily stay again.
M

Melissa

17 Jun 2024 - 20 Jun 2024
reviewed on expedia

5 out of 5 stars

Check-in was easy, room was great, the separate living area was key for rraveling with kids, pool area was fun and the kids loved it! The free breakfast was an awesome way to start our days.
L

Leah

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

2 out of 5 stars

We started our stay with a broken refrigerator. Maintenance came and fixed that. Then we realized we didn’t have hot water. Maintenance had to come fix that. We also had a toddler with us. So, I closed the door to keep him out of that area… and the door didn’t latch. Such a let down. After traveling all day, it was the opposite of relaxing. However, I will give credit for cleanliness and decent breakfast.
L

Lisa

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

The suite was perfect for our family.
L

Lewis

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

This hotel is very nice and worked out perfectly for our stay in the area. The hotel manager also went out of his way to make sure our grandkids had a place to swim when the pool at this location needed to be cleaned.
S

Sarah

4 Jun 2024 - 6 Jun 2024
reviewed on expedia

4 out of 5 stars

Breakfast was delicious! Shower took forever to get warm/hot. Beds were nice and comfy and my children loved the pool/hot tub area.
M

Marjorie

24 May 2024 - 26 May 2024
reviewed on orbitz

3 out of 5 stars

I didn't like that the pool area allowed alcoholic beverages within the area with children around.
T

TONYA

16 Sept 2023 - 20 Sept 2023
reviewed on hcom

4 out of 5 stars

Very clean place stayed 4 days with family ..only down fall is breakfast was good but basically the same meal everyday
K

Kary

17 Sept 2023 - 20 Sept 2023
reviewed on expedia

5 out of 5 stars

We’ve staying multiple times. It’s convenient to everything and the staff is amazing. Only place we stay and it’s kid friendly.
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