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Tru by Hilton Mt Pleasant Charleston

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(1200 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Tru by Hilton Mt Pleasant Charleston is a popular choice for families, offering spacious rooms, a delicious and replenished breakfast, and a relaxing entertainment area. Families appreciate the friendly staff, convenient location near shopping and dining, and the seamless check-in/-out process. While some rooms may lack extensive closet space, the overall experience is overwhelmingly positive.

Guest highlights

The delicious breakfast, described as one of the best guests have ever had.
The friendly and accommodating staff, always ready to help.
The convenient location, close to shopping, dining, and Charleston's attractions.
The clean and modern hotel with a relaxing entertainment area and plentiful parking.

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Tru by Hilton Mt Pleasant Charleston is located in Mount Pleasant. Mount Pleasant Towne Centre and Upper King Design District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fort Sumter and Fort Moultrie National Historical Park and Shem Creek Park. Mount Pleasant Memorial Waterfront Park and Patriots Point are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Billiards/pool table
Fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Charleston International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru by Hilton Mt Pleasant Charleston
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

17 reviews

Review data

5 star reviews

82%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Mt Pleasant Charleston

Showing 1 - 10 of 17 reviews

Latest reviews (17)

A

April

2 Oct 2024 - 3 Oct 2024
reviewed on hcom

5 out of 5 stars

My family stayed at the Hilton Tru Mt Pleasant the week of Oct 3. Upon arrival the sweet check in lady had a smile, explained our policies and gave us snacks for the room. Every time I went does stairs, she was smiling. Gym was nice and wonderful breakfast before we hit the road. Would stay there again
W

Wayne

25 Sept 2024 - 28 Sept 2024
reviewed on hcom

5 out of 5 stars

We had an excellent stay. The hotel was very clean and everyone was very friendly. I believe one of the ladies that were up front named Brianna was such a sweet young lady and very helpful. There wasn't much room/space in our room. There was no closet space or anywhere to hang multiple family members clothing and no cabinets with drawers to put our items. We were there for a wedding for a few days so it was very tight space. We had to leave everything in our luggage. We enjoyed the entertainment area and there was a extra large area to sit and relax!! I think the breakfast was one of the best we've ever had!!
B

Barbara

23 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

My family and I traveled to SC and had an issue with the first place we had planned to stay. It was a holiday weekend and we were a little worried that we would not find a place. I checked online and Tru by Hilton came up, having just one room left that meet our needs. We were able to book immediately and loved this place! The staff are all wonderful, friendly and more than accommodating. They even provided a snack bag for my young granddaughter. The hotel is clean, modern and has a pill and game room. Breakfast is included and was delicious every day. They also have complimentary coffee/ tea/ hot cocoa anytime you want it. It's close to all of the local hot spots but far enough away to avoid the traffic. We will definitely stay again!
K

Kaline

15 Apr 2024 - 16 Apr 2024
reviewed on expedia

5 out of 5 stars

Our family had a great stay at Tru by Hilton - the room was spacious for 4 of us, very clean, and check-in / -out process were seamless!
P

Patty

16 Feb 2024 - 17 Feb 2024
reviewed on expedia

5 out of 5 stars

We were here for a cheerleading competition and the family enjoyed the quick stay. Breakfast was delicious.
C

Cheryl

6 Jan 2024 - 7 Jan 2024
reviewed on hcom

5 out of 5 stars

Quick checkin,very friendly staff lobby was so inviting especially if you had kids. Hot coffee with real creamer couldn’t of asked for a better stay will definitely be back.
s

stephanie

27 Dec 2023 - 29 Dec 2023
reviewed on hcom

5 out of 5 stars

This is not our first time staying at Tru by Hilton in Mt. Pleasant, SC and will not be our last! This hotel is SUPER clean, easy check in and check out, a lot of parking, close to A LOT of shopping/eateries/historic district of Mt. Pleasant and Charleston, pet friendly, no weight limit on your fur baby (brought our 80 pound German Sheppard), great full hot breakfast that the staff keeps replenished, coffee served 24/7 for free in the lobby, they have a snack bar open 24/7 (you have to pay for snacks), they gave two free bottles of water with smartpop popcorn at check in, and this hotel has the best smelling body wash/shampoo/conditioner! Would highly highly recommend Tru by Hilton in Mt. Pleasant, SC!
L

Linda

16 Dec 2023 - 17 Dec 2023
reviewed on hcom

5 out of 5 stars

My stay was amazing from the time of check in to the time I checked out. Both of the customers service reps was very professional and helpful with such kindness. My bed wasn’t the most comfy, and the person right above me had kids that ran all day and night, but hey they’re kids.
L

LORA

8 Sept 2023 - 10 Sept 2023
reviewed on hcom

5 out of 5 stars

Although our stay was only 2 nights we had a great experience and will stay there again! It's so convenient to family that we visit.
D

Diana

23 Aug 2023 - 27 Aug 2023
reviewed on orbitz

5 out of 5 stars

I love this place. It’s clean and all the staff are friendly. And they have parking lot available, you can park your vehicle yourself. It’s not far from Charleston airport. It’s awesome for family vacation. Definitely I will come back.
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