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Natalya
30 Jun 2024 - 1 Jul 2024
reviewed on travelocity
5 out of 5 stars
Front Desk lady was absolutely amazing and super kind! Made our family feel very special! We really enjoyed our stay
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Barbara
27 Jun 2024 - 30 Jun 2024
reviewed on expedia
5 out of 5 stars
That it is clean, The Staff is Excellent, accommodating and Cares about the comfort of it's guests, their families and pets
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ANDREA
1 Apr 2024 - 2 Apr 2024
reviewed on expedia
1 out of 5 stars
Was told I would receive a text message when room was ready. I waited 4 hours with two small children. Went to the front desk and was laughed at and told service at front desk is bad. I received text messages for dining and activities never received anything about my room being ready. My room was not ready until 6:30. The beds felt like bricks. I was charged 40.00 per night for valet and did not use valet at all. Overall horrible experience. If you are looking for a place in the poconos please skip camelback and go to kalahari. Everything is better there. Camelback is outdated and needs a good cleaning as well.
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shanek
26 Jan 2024 - 28 Jan 2024
reviewed on expedia
5 out of 5 stars
My family and I had a wonderful time here, the staff were friendly and welcoming. Room and hotel were clean, housekeeping were great and worked fast to provide extras items we wanted. The breakfast selection was fully stocked, fresh and clean. The cooks were incredibly friendly and helpful. We will stay here again!
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Marisol
23 Nov 2023 - 24 Nov 2023
reviewed on expedia
5 out of 5 stars
Ww stay at this hotel while visiting family in the area. The property is clean easy to park free breakfast no smoking beds are comfy but if you sleep cold you should bring an extra blanket never had any problems at this hotel the breakfast is good the hotel is within ten minutes to outlets there’s an Ulta and a wonderful Mexican restaurant near by
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Shelley
19 Jun 2023 - 21 Jun 2023
reviewed on hcom
5 out of 5 stars
Very nice hotel. We were pleasantly surprised by all the accommodating touches. The breakfast was delicious, with something for everyone, including fresh fruit, oatmeal, homemade waffles, cereal, toast, some type of eggs, meat, potatoes, etc. Happy to find coloring/activity pages and crayons for kids. The room was very clean. The front desk staff were friendly and helpful. A nice fitness room contained a variety of exercise equipment in a comfortable setting. The pool and hot tub were clean, and we observed the janitorial staff cleaning often. Impressed with a very pleasant stay.
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Himanshu
28 May 2023 - 30 May 2023
reviewed on hcom
3 out of 5 stars
We stayed here for one night. The online check-in was not working, but the lady at the counter was very friendly and helpful.
The room was decent for our family of four. All the toiletries, linens etc were great. But wow that air conditioning is loud and on auto it goes from blowing cold air to absolutely no air. Not the end of the world.
We were there Memorial Day weekend so completely understandable that it is very crowded and busy. But this is a hotel and they have yours and yours of experience with it and have 365 days to prepare for it.It didn't seem that way unto very specific fronts.
The pool was downright murky, warm and the water was thick. It's hard to describe but it was pretty gross. I don't know if they have a daily filtration system.
Breakfast ends at 10:00 a.m. But from 9:00 a.m. onwards the stuff felt the need to remind everyone every 5 minutes. So we had a whole hours worth of countdown to remind people that breakfast was done at 10:00 a.m.
The warning was useless because they started running out of food pretty much after 9 am. At 9:10 am a man asked for something that was out and one of the ladies said 'Sorry we're out and since we're closing at 10:00 we're not making more but you can have some more tomorrow." I got the exact answer around 9:15 when I asked for fruit. 'We don't have anything in the back. The truck comes in the morning and you can have fruit tomorrow! Seriously.
It's a good location and price but that was not good.
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Chelsea
20 Apr 2023 - 21 Apr 2023
reviewed on travelocity
5 out of 5 stars
Very clean. Breakfast was great. Lots of options especially for picky toddlers.
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Heather
23 Feb 2023 - 24 Feb 2023
reviewed on travelocity
5 out of 5 stars
Really enjoyed our stay.
The pool opens at 6am which was great for my young children. Pool was clean and warm. Staff that ran breakfast was friendly, accommodating, and eager to help. Breakfast food was great with many options. Beds were comfortable and room was clean. Would highly recommend this property.
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JILLIAN
22 Jan 2023 - 24 Jan 2023
reviewed on travelocity
5 out of 5 stars
This property offers free breakfast that my family enjoyed. It was a nice selection every morning well stocked.