Springhill Suites by Marriott Pittsburgh Mt. Lebanon

Friendly staff, nice breakfast options. The kids loved the heated pool, And i loved that there were lots of places to eat right up the street from the hotel!

The pool was small and the water cloudy. The bath tub did not drain. There was a dirty towel left on the window sill. There was fingerprints / hand prints on the window. We called and asked for new room with working drain they gave us one. The front desk gave us a half sorry for the inconvenience. The new room was not very clean either. The a/c fan squeaked. I called to speak to management I was told he would not be there until the following day at 3pm left message as of 8pm no call back. I was also scolded by the breakfast attendant. Breakfast started at 7 am we had an early event to attend my family went to grab fruit 6:50A.M . Lights where on no one around we started to help ourselves and the attendant came out first words out of her mouth were, EXCUSE ME CAN I HELP YOU? I responded with yes we have an early event we just want to grab something and go. She looked at us and said that she needed to set up we have to leave the area. We did as well as other guests who where in the same area. Then she continued and just walked away without saying anything. Myself and the others are like is it ok to get food now ? Not very hospitable

The property/hotel room was very clean but our room’s AC was not working properly. In fact the ENTIRE hotel was very hot with only stand alone fans to cool down the front desk, gym, Etc. We went to the front desk and they sent a “maintenance guy” who did absolutely nothing. It is a family friendly hotel and overall I rate it 3 stars.

I would never have booked at this hotel if I had known only one parking space was available. My dad was dying and three of us came from various cities to see him. My son arrived first, so he got the spot. I had a stroke earlier this year snd the facility refused to allow me to park near the hotel. I had to walk with my luggage a block because my son's toddler children were napping in the room. I wam extremely disappointed that the hotel would not even entertain my disability to help me. I will NEVER stay there again!

Great for family time. The kids loved getting to sit on a couch in their room. The parking entrance was tight but that’s the only issue we really had. Breakfast was great!