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Phoenix Inn Suites South Salem

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1007 verified Hotels.com guest reviews)
See verified family reviews (18)

generated by AI based on family reviews

Overview

The Phoenix Inn Suites South Salem is a great option for families visiting the area. Families appreciate the friendly staff, who go above and beyond, and the well-maintained pool, which is a big hit with children. The breakfast buffet offers a nice variety, and the hotel's convenient location near shopping centers is also a plus. While some noise issues have been reported, the hotel generally provides a comfortable stay for families.

Guest highlights

The friendly and helpful front desk staff who made the stay special.
The well-maintained pool that children loved.
The breakfast buffet with a nice variety of offerings.
The convenient location near shopping centers.

About the hotel

An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.

Nearby attractions

Phoenix Inn Suites South Salem is located in Morningside, a neighborhood in Salem, and is in a rural area and near a train station. Honeywood Winery and Historic Deepwood Estate are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Salem Riverfront Carousel and Enchanted Forest Theme Park. A.C. Gilbert's Discovery Village and Oregon State Fairgrounds Pavilion are also worth visiting. Relax and indulge in the area's winery tours, or seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:30 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Indoor pool

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Portland International Airport
85 km from this hotel
Mahlon Sweet Field
87 km from this hotel
map

Reviews that mention...

Family Reviews

for Phoenix Inn Suites South Salem
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

67%

4 star reviews

28%

3 star reviews

0%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Phoenix Inn Suites South Salem

Showing 1 - 10 of 18 reviews

Latest reviews (18)

J

Jennifer

2 Aug 2024 - 5 Aug 2024
reviewed on hcom

4 out of 5 stars

Great spot to stay, visiting family in Salem. Very clean. Breakfast not great, but certainly on par with Best Western Plus hotels that we’ve stayed at. First visit to this area, quite enjoyable all around. Very friendly kitty in the parking lot.
C

Chris

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

4 out of 5 stars

We liked the cat parking attendant. He deserves a raise! We did not like the soccer players on the 4th floor making a racket until late into the night. Please put soccer kids on the first level only!!
T

TamaLee

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

The front desk staff were very friendly and helpful. The room was very nice and the kids loved the pool! The breakfast buffet had a nice variety of offerings. We would definitely stay here again.
M

Manikandan

19 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

We had good time staying there with family. Breakfast was good and pool was good and nicely maintained. Gas station and grocery are walkable, even restaurants are 5 to 10 min drive.
T

Teresa

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

Staying the night before my kid’s college graduation, which I mentioned. They ALL acknowledged it when we arrived and left and made it special. I really appreciated it!!
H

Hanna

25 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

There isca good place tonstay with family!
S

Sandy

22 Apr 2024 - 29 Apr 2024
reviewed on hcom

5 out of 5 stars

Perfect hotel if you’re traveling with a child. The only thing I wish they would adjust would be the pool hours. Extended pool night hours would be great. Other than that the staff was lovely and it is located next to all shopping centers.
R

Rosa

19 Jan 2024 - 20 Jan 2024
reviewed on expedia

4 out of 5 stars

Very nice place to stay with family
J

Jacqueline

22 Dec 2023 - 31 Dec 2023
reviewed on hcom

5 out of 5 stars

Wonderful and friendly staff members. Close to shopping and my family’s home. Busy street but quiet at night. Dog friendly!
M

Merry

16 Nov 2023 - 18 Nov 2023
reviewed on hcom

5 out of 5 stars

Upon checking in River and Daniel were so friendly and nice. The cookies were especially great touch and good. the breakfast is delightful.. Having a rfrigerator and mircrowave is perfect. When I come to Salem I do like to stay at this hotel as my family lives near hotel.
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