SpringHill Suites Cincinnati North/Forest Park

Always amazing, we stay there every year for our family reunion in Cincinnati. Staff are so pleasant.

The owner of this hotel is a creep. He walked in on my mother and two young daughters at 9pm at night claiming he needed to charge the locks on the door. He also claimed his computer system showed no one was checked into that room but then later claimed “he was supposed to be rooming in the room she was in but couldn’t because it was booked” there were many holes in this story and after this happened with no knock on the door and him unlocking and walking in on her and my daughters already in bed they were traumatized. This clown refused to refund us our $150 for the night and the front desk clerk claimed it was just a misunderstanding and it wasn’t a big deal. He refused to be any sort of apologetic for the incident and when i suggested he try to understand where i was coming from and why i was livid that a grown man was entering a room with a woman and small children he says “well you didn’t know if i was a man or woman coming in” which is completely beside the point. You don’t walk into someone’s hotel room unannounced at 9pm. The only hospitality in this entire place was the housekeepers running the free breakfast. After letting other families in the hallway what happened they assured us that the owner gave them the creeps and really bad vibes as well. I’d highly recommend finding another place to stay in the area if you have children or care about your families well being. This place is a joke. We gladly moved over to the Hampton inn down the street with no issues.

Staff room and breakfast was great! Def will stay here again. Rooms with the two beds and couch was great for my little ones and spacious

Convenient, comfortable property. Good size room for a family of five: two double beds and couch with a pull-out trundle bed. We were disappointed that the pool was not operational. Knowing that would have affected which property we chose to reserve. Overall, however, this was a clean, comfortable place.

We stayed for four night as part of our family vacation. The location was perfect for our family as we travelled to and from the Great American Ball Park and the Cincinnati Zoo. Our kids loved the pool. Fresh pool towels were provided daily and the continental breakfast was delicious with a variety of foods to choose. We will definitely be back when traveling through.

The staff was friendly and kind to our family. I had a couple hiccups with my bill but no one was able to explain at the facility, they just kind of rushed me along. However, when I called back, the lady who answered was patient and knowledgeable enough to explain. So… I hope that things are able to be resolved soon.

We had 5 rooms for a family gathering. One wasn’t clean and the occupants had to move to another room. A second room had a bad cigarette smell and a smell coming from the sink. Several of the rooms didn’t have hair dryers and we had to wait a night until a bunch of people left to have the staff get one from an empty room. On the second night, my key wouldn’t work, the front desk gave me a new one and it wouldn’t work either. The third set off keys worked. Both occupants of one of the other rooms also had key problems. The spout for the bathtub was very loose in two of the rooms. I’ve stayed in this hotel pre-pandemic several times and it was very good.