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Hampton Inn & Suites Raleigh/Crabtree Valley

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1003 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Hampton Inn & Suites Raleigh/Crabtree Valley is a great option for families visiting the Raleigh area. Guests consistently praise the hotel's cleanliness, comfortable rooms, and excellent staff who go above and beyond to ensure a pleasant stay. The complimentary breakfast is a significant plus, and families appreciate the convenient location. The hotel also boasts a pool that's a hit with younger children.

Guest highlights

The consistently excellent and friendly staff who go above and beyond to help guests.
The complimentary breakfast was delicious and a real plus for families.
The hotel's convenient location made it easy to visit family and explore the area.
The clean rooms and comfortable beds ensured a restful stay.

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.

Nearby attractions

Hampton Inn & Suites Raleigh/Crabtree Valley is located in Crabtree, a neighborhood in Raleigh, and is in a shopping district. Crabtree Valley Mall and North Hills Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Raleigh Rose Garden and North Carolina State Fairgrounds. Looking to enjoy an event or a game while in town? See what's going on at PNC Arena.

Popular amenities

Family friendly

Free area shuttle
Indoor pool
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Raleigh-Durham International Airport
11 km from this hotel
Fayetteville Municipal Airport
96 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Raleigh/Crabtree Valley
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

18%

3 star reviews

27%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Raleigh/Crabtree Valley

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

John

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

Great location to visit family
T

Tamara

5 Aug 2023 - 6 Aug 2023
reviewed on orbitz

5 out of 5 stars

This hotel is wonderful! We were in Raleigh for a family trip and our stay was the cherry on the top to our visit. The staff went above and beyond to ensure we were comfortable. Our room was clean and comfortable as well. From the yummy free breakfast to the free shuttle service this hotel is top notch.
J

Jennifer

13 Jul 2023 - 18 Jul 2023
reviewed on orbitz

5 out of 5 stars

My family and I had a wonderful stay at the Hampton Inn/Crabtree in Raleigh. We were visiting family in the area in mid-July 2023 and we were happy to stay here for a second consecutive year. We really enjoy this hotel. It is in a very convenient location. The hot breakfast is included and it is very good. Our room was clean and comfortable. You do have to request housekeeping services if you would like your room cleaned daily. The lobby has coffee and tea available at all times, which is a very nice perk. We were very impressed by the staff of this hotel. We really enjoyed meeting Arthur D., the Operations Manager. Arthur was very personable, helpful, and knowledgeable. He shared a list of restaurants and offered us tips on things to do in the area. Ethan at the front desk was also very friendly and helpful. We are already looking forward to another trip to Raleigh and we would not hesitate to book a stay at the Hampton Inn/Crabtree in Raleigh for our next trip. Thank you!
C

Clair

21 Feb 2023 - 24 Feb 2023
reviewed on orbitz

3 out of 5 stars

The staff and cleanliness of this property are excellent. The location is ideal if you're transporting on the highway or want something near to Cary/Raleigh. The Accessible Room was spacious, the daily breakfast (6-10AM) was wonderful and the pool was great (open until 10) Not great was the A/C, while 'operational' it did not pump cool air into the room and even kept shutting off, also, the wall Thermostat was not functional. This resulted in the room being very stuffy/warm/stagnant. We selected this hotel primarily because of the pool, which is quite nice if you have young children. Unfortunately the fun pool features for kids were also not working. Lastly, bring your owe wine/beer bottle opener as they have "one for the entire hotel", this was odd as when I went down to get our bottle of wine opened, the front desk opened a drawer FULL of wine-bottle openers. I'm guessing this is to prevent partiers in the hotel - for that our family is OK with! Ultimately I would stay here again, but would ask for another room if the A/C wasn't working right...
C

Charlotte

26 Dec 2022 - 27 Dec 2022
reviewed on hcom

4 out of 5 stars

Other than a barking dog 2 rooms down and children playing in the hallway, it was a pleasant stay.
K

Kristopher

11 Dec 2022 - 13 Dec 2022
reviewed on hcom

5 out of 5 stars

Clean rooms and solid breakfast. Great hotel pool for toddlers. My daughter loved playing under the umbrella. I was here for work, but the fam came and visited me. Beautiful lobby. The beds were a bit too firm for me. But overall, excellent hotel
S

Shaymaa

27 Jul 2022 - 4 Aug 2022
reviewed on orbitz

5 out of 5 stars

Our stay in Hampton inn was really great and comfortable. My kids enjoyed the pool, staff were really friendly and nice. The place and facilities were super clean 24/7. I highly recommended this place and will definitely go back for it.
K

Ksren

6 May 2022 - 7 May 2022
reviewed on hcom

3 out of 5 stars

Booked 2 rooms thru’Hotels.com. At check in, clerk could only locate one reservation. Friendly but were not able to help. Asked to speak to manager … gone by 3:45 on a Friday afternoon.Assistant manager also gone for the day. Hotel being run by kids, albeit pleasant.Spent 2 hours on phone before we secured a second room.
T

Tony

17 Feb 2022 - 18 Feb 2022
reviewed on hcom

3 out of 5 stars

The hotel overall was pretty nice. Concessions behind the front desk are very overpriced. We stayed in a junior suite and it was disappointing they had zero USB charging ports. This is 2022 and everyone has a phone. Thankfully we brought blocks to plug our phones into but it shows the hotel has thought of everything when they have charging ports. Also, the pull-out sofa bed couldn't be slept on because you could literally feel every single spring in it. One last suggestion. I noticed several Teslas in the parking lot (including mine) but no EV charging stations. It would be a great addition to add 2 or 3 of those for your guests.
E

Ethan

28 Jan 2022 - 30 Jan 2022
reviewed on hcom

5 out of 5 stars

Our family absolutely enjoyed it and everything was great!
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