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Drury Inn & Suites Charlotte Northlake

3 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1118 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

The Drury Inn & Suites Charlotte Northlake is a popular choice for families, offering spacious and comfortable suites. Families consistently praise the hotel's complimentary breakfast and evening meals, providing convenient and cost-effective dining options. The indoor/outdoor pool is another major plus, although it can get busy. While some guests note the rooms could benefit from updates, the friendly and welcoming staff consistently receive high marks.

Guest highlights

The complimentary breakfast and evening meals are a big hit with families.
The indoor/outdoor pool is a great place for kids to have fun.
The friendly and welcoming staff make for a pleasant stay.

About the hotel

Along with an indoor pool, this hotel has an outdoor pool and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Nearby attractions

Drury Inn & Suites Charlotte Northlake is located in North Lake, a neighborhood in Charlotte. The area's natural beauty can be seen at Lake Norman and Sugar Creek Community Park, while Spirit Square and Levine Museum of the New South are cultural highlights. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Charlotte Motor Speedway.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily
Free reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Fitness center
Indoor pool
Outdoor pool

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Drury Inn & Suites Charlotte Northlake
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

57%

4 star reviews

24%

3 star reviews

10%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Drury Inn & Suites Charlotte Northlake

Showing 1 - 10 of 21 reviews

Latest reviews (21)

M

Melissa

9 Jul 2024 - 10 Jul 2024
reviewed on hcom

5 out of 5 stars

Lots of great amenities from an indoor/outdoor pool to free breakfast and dinner. As my husband said, “we’re a Drury family now.”
R

Ruth

24 Jun 2024 - 25 Jun 2024
reviewed on hcom

5 out of 5 stars

From Check in to Check out I was impressed with the staff, the condition of the room and the amenities. The price was great considering what the room had to offer. The free breakfast was really good and had multiple options. The room cleanliness was excellent. Clean sheets, towels and it was obviously cared for. Comfortable bed and slept like a peaceful baby. No noise and we were very close to the elevator access. I will stay there again next time I visit Charlotte.
M

Milli

27 Mar 2024 - 29 Mar 2024
reviewed on expedia

4 out of 5 stars

I chose this property based off of the reviews for the breakfast.And also there's a free evening dinner/late lunch. The food is just OK. The breakfast is the standard hotel fare. I sunny cars for jiggly rubbery fake sausage so I didn't even though that. The eggs are watery but it'll do. The waffles standard spongy mix. The dinner was a little bit better.It's like a school lunch level. One night there was pulled pork with baked beans and colesaw. It was a 6/10 decent. Because of 2 include meals the place is over run with children feeding their own food with nasty hands. Staff should tell parent they have to serve their children. Since many parents don't have the good sense to teach their children not to touch food with their bare hands. And don't talk, cough or sneeze over the food. If they are the height of the food they shouldn't even be standing there. Anyhow, if in the area again I may stay again. The place needs some updating but staff is super friendly, helpful and always cleaning.
D

Dorothea

18 May 2024 - 20 May 2024
reviewed on expedia

3 out of 5 stars

I like that the staff, the dining area, the swimming pool, although there were a lot of children in there due to a party which I was told I couldn’t have a party). Anyway, my overall experience was good bc me and my fiancé only stayed two nights, only thing I didn’t like is that they turn off your keys before check out which is at 11am🤔😠😠 that was rude and when asked the front desk she said it automatically turn off its self so if you leave and come back you will need to be issue a new keycard. SMH Also, the breakfast and “kickback” evening, the food was nasty and too many ppl dinning at the same time. So, if you’re only staying a couple nights, this hotel will be perfect bc it’s a mall across the street and convenient so that’s plus. Overall, I will recommend this hotel to stay only couple nights. DB
A

Amy

6 Apr 2024 - 7 Apr 2024
reviewed on hcom

4 out of 5 stars

Drury is always great but unfortunately, we couldn't enjoy any of the usual perks (hot tub, happy hour breakfast) due to the massive number of kids everywhere. It was no fault of the hotel but it was jusr too crowded, loud, and overwhelming to enjoy. The beds were amazing as always and the service was friendly and efficient. The location was wonderful too. We will definitely book with Drury again but it is frustrating when your whole reason for booking is pretty much impossible to enjoy.
E

Eryn

3 Apr 2024 - 6 Apr 2024
reviewed on orbitz

3 out of 5 stars

It's an average hotel. I needed to be over here for work, but I would have preferred to stay in a different area over all. Pretty sketchy at night and I was told not to walk around past dark. Right next to the mall so lots of chain restaurants. The pool was mobbed with like 50 kids every night. Gym was meh. Room was fine, but there was hair left in the shower which was gross. It's nothing to right home about. I never ate a meal here, it didn't look appealing.
D

David

27 Mar 2024 - 28 Mar 2024
reviewed on hcom

5 out of 5 stars

Ultra clean room. Front desk staff very cordial and welcoming! Will stay here again the next time I visit this area. Will also recomend the Drury chain to family and friends.
D

Donald

27 Oct 2023 - 29 Oct 2023
reviewed on hcom

5 out of 5 stars

Came down for family birthday party. Always stay at Drury Inn at Northlake. Facility is top notch and service is awesome.
C

Chritine

6 Oct 2023 - 9 Oct 2023
reviewed on orbitz

4 out of 5 stars

We stayed at this hotel about 6 times when in town visiting family. The staff is always courteous. Good breakfasts. Rooms are dated. The refrigerator was leaking water when we arrived and the toilet got blocked. The bed this time was way too soft.
B

Brittaney

24 Sept 2023 - 29 Sept 2023
reviewed on hcom

5 out of 5 stars

My family and I recently stayed at Drury Inn & Suites- Northlake and it was remarkable. The suite was spacious and comfortable for our family of four. The staff was polite and make you feel at home. The food was a great and we had everything we needed.
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