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Hyatt Place Charlotte Airport/Lake Pointe

3 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hyatt Place Charlotte Airport/Lake Pointe offers a welcoming atmosphere for families. Guests consistently praise the friendly and helpful staff, who go above and beyond to make guests feel comfortable. The hotel boasts clean and comfortable rooms, with some featuring pull-out couches suitable for families. While the pool may be closed at times, the hotel's location offers convenient walking paths for outdoor enjoyment. Breakfast options may be limited.

Guest highlights

The friendly and helpful staff who engage with children.
Clean and comfortable rooms with pull-out couches for extra sleeping space.
Convenient walking paths near the hotel.

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

In the business district and near theme parks, Hyatt Place Charlotte Airport/Lake Pointe is in an area with good airport proximity. Charlotte Premium Outlets is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park and U.S. National Whitewater Center. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free continental breakfast available 6:00 am–9:30 am on weekdays and 6:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Water dispenser

More

Shared microwave
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Charlotte Airport/Lake Pointe
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

20%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Charlotte Airport/Lake Pointe

Latest reviews (5)

L

LaNesha

25 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

I was a bit concerned about how we’d be treated as a diverse family of 6, but no one mistreated us. We were met with the same kindness and friendliness as every other guest. The room was clean and as described and the hotel was bright and inviting. We enjoyed our stay
S

Simone

15 Jun 2023 - 22 Jun 2023
reviewed on expedia

2 out of 5 stars

The pool isvone of the main things i look for when i travel with my kids and asked if the pool would be available not only it wasn't but it didn't look like anything from the pictures
C

Claire

9 Jun 2023 - 10 Jun 2023
reviewed on expedia

3 out of 5 stars

Loved the walking paths outside of the property. Breakfast wasn’t ready at 6, and breakfast options weren’t great. Had to ask multiple times for extra towels and pillows to accommodate our family.
E

Elizabeth

9 Jun 2023 - 11 Jun 2023
reviewed on expedia

5 out of 5 stars

The receptionists that checked us in were super friendly. We were there for AAU track meet and they were asking my athlete questions about her event and her performance of the day. I thought that was thoughtful of them and my child was excited to tell them about her performance. The hotel is beautiful, clean room and bed was comfortable.
a

allicia

30 May 2022 - 31 May 2022
reviewed on travelocity

4 out of 5 stars

The girl at check in was nice. Room was clean and quiet. Kinda small bathroom. Beds were comfortable. Liked that the couch was a pullout since I have 2 kids that hate sharing a bed. My daughter said it wasn’t that comfortable. Was a bummer the pool was closed.
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