HYATT house Charlotte/Center City

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

HYATT house Charlotte/Center City is located in Charlotte Center City, a neighborhood in Charlotte, and is in the entertainment district and near a metro station. Romare Bearden Park and Independence Park reflect the area's natural beauty and area attractions include NASCAR Hall of Fame and Discovery Place. Looking to enjoy an event or a game while in town? See what's happening at Bank of America Stadium or Charlotte Motor Speedway. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Coffee/tea in common area(s)

Free self-serve breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor pool

Outdoor

Firepit

Outdoor furniture

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Tv in lobby

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Nearest Airport

Charlotte Douglas International Airport

9 km from this hotel

Reviews that mention...

All reviews (9)pool (2)clean (2)staff (5)location (3)dining (1)accesibility (1)parking (1)

Family Reviews

for HYATT house Charlotte/Center City

4 out of 5 stars

9 reviews

Review data

5 star reviews

11%

4 star reviews

67%

3 star reviews

11%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about HYATT house Charlotte/Center City

Latest reviews (9)

L

Linsey

30 Jul 2024 - 31 Jul 2024

reviewed on hcom

4 out of 5 stars

The staff was exceptionally friendly and this was probably the neatest, cleanest hotel we’ve ever stayed in. It was a short walk to some exceptional things to do with kids. Four stars because the rooftop pool was a joke. It was the size of a small above ground pool and polar bear club cold. The online pictures are extremely misleading. The breakfast was also lack-luster for this type of hotel. I’ve had much better breakfasts at much cheaper hotels. I want to reiterate, however, that the staff was lovely and the whole place felt very clean, safe, and quiet.

B

Benjamin

11 Jun 2024 - 14 Jun 2024

reviewed on expedia

4 out of 5 stars

We enjoyed our stay at Hyatt house in Charlotte. The location was good, walkable to a range of attractions with young kids (5&7). Staff were great, we arrived at 1.30am and check-in process was easy. Breakfast was good, solid without being exceptional. Would stay again when in Charlotte!

M

Monica

23 May 2024 - 27 May 2024

reviewed on expedia

4 out of 5 stars

Location was what we needed it to be, wish there was more things to do (shopping, places to eat with kids) we stayed there for the NASCAR Hall of Theme and the Race

J

Jesse

22 Nov 2023 - 24 Nov 2023

reviewed on travelocity

5 out of 5 stars

I've stayed at many hotels, but this one was different. It was quiet during sleeping hours, which was amazing! Breakfast was good, and there were various food options every other day. The staff was polite and professional. It's also within walking distance from the basketball stadium. My family and I would stay here again!

A

Amber

15 Sept 2023 - 16 Sept 2023

reviewed on travelocity

3 out of 5 stars

Our biggest concern was the safety of the hotel. We were approached multiple times by people (assumably homeless) standing and pacing directly outside the entry doors of the hotel. On the far side of the hotel, near the dining area, there were times such people entered the building with no monitoring. This is a huge deciding factor on utilizing the facility again, especially if we were to bring our children next time.

B

Bobbie

26 Jul 2023 - 30 Jul 2023

reviewed on hcom

4 out of 5 stars

I was here for a convention at the convention center. It was very convenient and close to the convention center. I would have given the highest rating for everything. My only complaint is that where the bed was located in the room we were in was right next to the bathroom area that had no door. So the bright light Awakened my husband while I was getting ready. There was a door to the toilet and shower but not the sink and mirror area. The pool is WAY to small. Pics online are misleading.. no more than a few people can really be in it at once and every time we went down to try and use it there was at least 3 to 4 people in it or a family so we chose not to use it

S

Sandy

26 May 2023 - 31 May 2023

reviewed on travelocity

2 out of 5 stars

The overwhelming stench of weed in the elevators, halls and outside the front door was ridiculous. We stayed 6 days and only got in the elevator 3 times that did not reek of weed. DO NOT use for a family. Room (suite) was roomy, bathroom and shower floor were not clean, chair in living area had dog/cat hair all over it. Every worker, desk and valet, were polite and helpful.

M

Mark

22 Apr 2023 - 23 Apr 2023

reviewed on travelocity

4 out of 5 stars

We stayed there with our two grand kids and the property was great. No problems. However, the parking situation was horrendous and a rippoff. There was a valet service offered to park the car in the attached garage for $35, but there was no option to just park it myself. There was a line there all the time, and it occured to me that it was not any value at all; I could have parked myself and walked with no frustration. I finally just parked across the street for $30, not to save the $5 but just to do it easily. Otherwise, it was a good property and great staff and we had a ball.

L

Latosha

21 Oct 2022 - 22 Oct 2022

reviewed on hcom

4 out of 5 stars

The hotel staff was friendly! For the price the hotel needs updating in the rooms. No smart tv’s and we had a toddler, no Disney Jr. We were given 2 towels I guess for 1 night. The convenience of location was a plus we walked to Spectrum Center.