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The Ritz-Carlton, Charlotte

5 star hotel
Connecting rooms
9/10 Excellent
(269 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a 24-hour fitness center, and a poolside bar.

Nearby attractions

The Ritz-Carlton, Charlotte is located in Charlotte Center City, a neighborhood in Charlotte, and is in the entertainment district and near a metro station. NASCAR Hall of Fame and Bechtler Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 9.95 per day)
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
24-hour room service
4 bars/lounges and 1 poolside bar
Breakfast available for a fee: usd 28-100 per person

Spa

Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Full-service spa
Indoor pool
Sauna
Spa tub

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for The Ritz-Carlton, Charlotte
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Ritz-Carlton, Charlotte

Latest reviews (2)

F

Frantz

21 Feb 2020 - 22 Feb 2020
reviewed on hcom

5 out of 5 stars

The staff and the service were Amazing. They went above and beyond to accommodate us and make our stay memorable. Every request was met attention to detail. It was as if the staff could predict what we would need next and it was provided. I mentioned in a brief conversation that one of my children suffer from a nut allergy. I did not request the accommodation but noticed all snacks and food in his area had been pre screened to make sure he did not have an accidental exposure. I will definitely return.
L

Lisa

21 Feb 2020 - 22 Feb 2020
reviewed on hcom

5 out of 5 stars

My plans were a last minute, "ahh ha" moment, on a mid morning Friday! A make up Valentine's Date with my wife, since I was called out of State on a family medical emergency. From the moment I drove in (Valet's), I was in the utmost shock. The respect, dignity, politeness, helpfulness...the whole nine yards that the staff greeted me was AMAZING!!! Made this ol' country girl in blue jeans and a t-shirt feel like a princess. They made my wife cry twice that night. The welcoming cake, chocolates and wine to the after dinner rose petals on the bed. Thank you ALL!!!!
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