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Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1001 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel & Suites Asheville Outlets offers a comfortable and convenient stay for families. Guests consistently praise the cleanliness of the rooms and the hotel, as well as the friendly and helpful staff. The hotel's location across from the outlets is a major plus, and the complimentary breakfast is a welcome addition. While some noise issues have been reported from adjoining rooms, the overall experience is positive, with many families enjoying their stay.

Guest highlights

The cleanliness of the rooms and hotel
The friendly and helpful staff
The convenient location across from the outlets
The complimentary breakfast

About the hotel

A 24-hour fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel is located in West Asheville, a neighborhood in Asheville with good shopping. Asheville Outlets and Asheville Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Carolina Arboretum and Biltmore Estate. Ready for a night out? Consider The Orange Peel. Kayaking and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and rock climbing nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Seasonal outdoor pool
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free continental breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Seasonal outdoor pool
Spa tub

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Asheville Regional Airport
12 km from this hotel
Greenville-Spartanburg International Airport
79 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

Latest reviews (8)

L

Larry

25 Sept 2024 - 26 Sept 2024
reviewed on hcom

5 out of 5 stars

We stayed in what may have been the last night of the hotel. Helene came through the very next night and did a dance on Ashville. We hope the staff are all safe and that of their families. The hotel was first rate. Highly recommend it if it survived.
k

kiran kumar

30 May 2024 - 31 May 2024
reviewed on travelocity

4 out of 5 stars

It was a nice property for family stay, but be sure parking is limited
E

Elizabeth

4 Aug 2023 - 5 Aug 2023
reviewed on hcom

4 out of 5 stars

Very nice hotel! Clean stay for one night on family trip. Breakfast was nice and simple,continental version.
E

Emily

2 Dec 2022 - 4 Dec 2022
reviewed on travelocity

5 out of 5 stars

Check-in was quick, but we did check in about 5:00ish. Staff was friendly. Room and property was clean. Breakfast was good. I stayed with my family on a leisure trip to the area. We chose this property because it is across the street from the outlets.
J

Jeremiah

29 Jul 2022 - 31 Jul 2022
reviewed on travelocity

4 out of 5 stars

I really enjoyed my stay overall. The staff was professional and courteous. The room was clean and comfortable. I like it’s convenient location. The only issue I had was the moodiness of the room next to mine. The people in the adjoining room were just incredibly loud at all hours: loud conversations, screaming kids, etc. For future bookings, maybe save those adjoining rooms for people that need them. At least ask the customer if they’re okay staying in one knowing the noise level will likely be higher.
A

Alessandra

14 May 2022 - 15 May 2022
reviewed on hcom

5 out of 5 stars

It was great! Convenient location and very comfortable bed! The staff was very friendly and the hot bar breakfast was amazing. Too bad there were a large group of baseball little league kids and it was a bit loud. Kids using the hot tub unsupervised as if it was a pool and running around the hotel.
M

Michele

29 Dec 2020 - 2 Jan 2021
reviewed on hcom

4 out of 5 stars

We needed a place to sleep and shower while visiting family and it was great.
J

Jessica

28 Dec 2020 - 1 Jan 2021
reviewed on hcom

5 out of 5 stars

We took a family post Christmas trip and it was amazing! We had 3 rooms and they were all very comfortable and clean. Everyone slept great. The Covid breakfast was wonderful and the 2 ladies taking care of us were wonderful and so friendly. Great fitness room as well. Easy to get around Asheville!
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