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Hotel Indigo Asheville Downtown, an IHG Hotel

3 1/2 star hotel
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Limited housekeeping is available.

Nearby attractions

Hotel Indigo Asheville Downtown, an IHG Hotel is located in Downtown Asheville, a neighborhood in Asheville, and is in the entertainment district and in the mountains. Biltmore Estate and Antler Hill Village are notable landmarks, and travelers looking to shop may want to visit Asheville Outlets. Ready for a night out? Consider Grey Eagle and The Orange Peel. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and sledding.

Popular amenities

Family friendly

Free cribs/infant beds
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:00 am–11:00 am: usd 1.00-10.00 for adults and usd 1.00-10.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Romance packages available
Smoke-free property

Nearest Airports

Airplane
Asheville Regional Airport
18 km from this hotel
Greenville-Spartanburg International Airport
84 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Indigo Asheville Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Indigo Asheville Downtown, an IHG Hotel

Latest reviews (3)

A

Alice Lopez

24 Oct 2023 - 27 Oct 2023
reviewed on expedia

3 out of 5 stars

We stayed at the Indigo Hotel for four days and I would recommend it. We had daily housekeeping service, it was clean and as women travelers we felt safe here. It was in walking distance to many restaurants. However, it is adjacent to the interstate and while we were on the eight floor we can still hear the traffic at night although it was not too bad but it may be if your room is in a lower floor. There is no small refrigerator, no safe in the room and no full restaurant. There is a bar and you can order a light meal? We walked to a restaurant two blocks down for breakfast. I would like to point out that aside from the restaurants in downtown Asheville there is nothing else to do and most close by 9 p.m or earlier. If your interested in drinking and partying then by all means stay in downtown Asheville. But if your a family with small children or Seniors or like us women in our late forties then look elsewhere. I would suggest staying near Biltmore Town Square ( I believe that’s the name) or if your taking a hiking tour stay near those areas because those places are far from the hotel (32 miles for our hiking tour meetup and Uber was expensive). We went to other nearby neighborhoods and it was much nicer/ prettier and with better restaurants and movie theaters and no homeless people and family friendly and safer when crossing the streets.
J

Jennifer

22 Jul 2023 - 24 Jul 2023
reviewed on hcom

4 out of 5 stars

Great location and very nice hotel! We would stay again if the service was consistent. Understand that you have to have rules but if you do they need to apply to all. We were told we couldn’t bring in a drink (while the 3 of us were all ordering from the bar). However a family was able to bring a cake and water for everyone in their party while purchasing nothing from the hotel. Fair for one fair for all.
T

Tina

10 Apr 2023 - 11 Apr 2023
reviewed on travelocity

5 out of 5 stars

We had a wonderful stay at the Indigo! The staff is helpful and accommodating. The room was spacious and well-appointed. We had some great conversations with the bartender about music and Ashville being a fantastic destination. I have already recommended the hotel to family and friends.
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