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Aloft Asheville Downtown

3 star hotel
Connecting rooms
9.4/10 Exceptional
(1004 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Aloft Asheville Downtown offers a fun and comfortable stay for families. The hotel features unique and cool decor, giant connect four games in the lobby, and a pet-friendly environment. Families appreciate the hotel's clean and safe atmosphere, providing a memorable and different experience compared to chain hotels. While some guests mention parking and noise issues, the overall experience is positive, and many praise the friendly staff.

Guest highlights

The unique and cool decor of the hotel
Giant connect four game in the lobby
Pet-friendly atmosphere
Friendly staff

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

In the mountains, Aloft Asheville Downtown is in Downtown Asheville, a neighborhood in Asheville with good shopping. Biltmore Estate and Asheville Masonic Temple are local landmarks, and travelers looking to shop may want to visit Grove Arcade and Downtown Market Asheville. Looking to enjoy an event or a game while in town? See what's going on at McCormick Field, or consider a night out at The Orange Peel. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free rollaway/extra beds
Grocery/convenience store
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: usd 12-20 per person

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool
Private picnics

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Couples dining
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Asheville Regional Airport
17 km from this hotel
Greenville-Spartanburg International Airport
83 km from this hotel
map

Reviews that mention...

Family Reviews

for Aloft Asheville Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Aloft Asheville Downtown

Latest reviews (5)

C

Cody

21 Jun 2023 - 22 Jun 2023
reviewed on travelocity

5 out of 5 stars

Awesome place. Fun for the kids and just a over all great experience.
S

Sarah

16 May 2023 - 18 May 2023
reviewed on travelocity

5 out of 5 stars

This was a very fun and comfortable inn. The staff was great. Really enjoyed are stay and look forward to having family meet us there for a get together. Thank you
B

Beth

13 Oct 2022 - 14 Oct 2022
reviewed on travelocity

5 out of 5 stars

Our family loved this hotel! We played giant connect four and pet the adopt a dog in the lobby. Decor was very cool and fun. Clean, safe, and just very different than a chain
C

Chris

17 Jul 2022 - 18 Jul 2022
reviewed on travelocity

3 out of 5 stars

The hotel was decent but could have improved slightly. I got confused in the parking lot getting to the lobby. The streets of Asheville are HORRIBLE. They are dirty, drug addicts and beggars on every corner. Crackheads smoking pipes and the police just drive by and look the other way. The bed in the room we stayed in was super duper firm and almost felt like I was sleeping on the floor. The room was fairly recently updated or well kept but moldings were still coming off. We had a decent view. There were a ton of people with dogs in the hotel. The dogs or people were not loud at all even though we were just next to the outside bar/pool area. The view was nice from the room and the patio bar. The bartenders and other staff were super nice. Overall, it was a nice hotel but due to the unsafe environment just outside of the hotel, we will not go back to Asheville until they clean up their city. I would never take my kids there.
A

24 Jul 2022 - 25 Jul 2022
reviewed on hcom

4 out of 5 stars

Disappointing. They tried so hard to be trendy, they forgot the essentials. We drove around the block twice. A sign saying,"hotel parking" would have been nice. So you park, drag your bags to the elevator, to find that you then need to walk to a different elevator to access the hotel. Again, signage. We were given a mountain view room facing the pool. A pool party was going on and when we opened the door to our room, all we heard was loud pool partying and boom boom boom. We went back to reception to get a different room. But, we couldn't get new keys because our stuff was in the original room (630).Sooo we had to get our things out of the room to go back downstairs to reception to get a key to the new room across the hall. Pretty inconvenient. Why put anyone in that room with a loud party going on? We should have been warned when we checked in the 1st time? A woman was yelling at the front desk because she said she'd been there all week and her 3 kids were unable to use the pool because they keep closing it for private parties. For over $200 a night, you'd like to use the pool...and not have to listen to loud obnoxious parties. The new room, (633) was fine..and quiet! One of the blinds were broken and there was no soap in the shower. Plenty of shampoo/conditioner, but the bottle for body wash was missing. No drawers other than tiny night table ones & only 4 hangers. Lots of surface space. Bed ok. Lighting was poor, I couldn't see to put makeup on. Overall nothing special.
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