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Hilton Garden Inn Riverhead

3 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Hilton Garden Inn Riverhead provides a pleasant stay for families, with many praising the excellent pool and jacuzzi. The hotel's convenient location near the outlets is a significant plus for shoppers. While some reviews mention noise issues related to large events, many guests highlight the friendly and helpful staff and the overall clean and comfortable rooms. Families looking for a relaxing getaway near shopping will appreciate this hotel.

Guest highlights

The excellent pool and jacuzzi.
The convenient location near the outlets.
The friendly and helpful staff.

About the hotel

An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

In the city center, Hilton Garden Inn Riverhead is in an area with great shopping. Suffolk Theater and Hallockville Museum Farm are cultural highlights, and some of the area's attractions include Splish Splash Water Park and Out East Family Fun. Traveling with kids? Consider Safari Adventure and Long Island Game Farm. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6 am–10 am on weekdays and 7 am–11 am on weekends: usd 14.95 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Outdoor pool
Private winery tours
Spa tub

Outdoor

Picnic area

Conveniences

Banquet hall
Elevator
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Long Island Mac Arthur Airport
35 km from this hotel
Westchester County Airport
85 km from this hotel
John F. Kennedy International Airport
95 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Riverhead
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

0%

3 star reviews

10%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Riverhead

Latest reviews (10)

R

ROBERT

27 Apr 2024 - 28 Apr 2024
reviewed on travelocity

5 out of 5 stars

Perfect for family wedding at Giorgio’s!
J

Jenna

16 Mar 2024 - 17 Mar 2024
reviewed on hcom

3 out of 5 stars

Mattresses were incredibly uncomfortable. My family and I barely slept.
C

Christie

20 Feb 2024 - 23 Feb 2024
reviewed on expedia

2 out of 5 stars

The only good thing was the polite male bartender. There was dry blood in my bathroom. There were kids running wild in the public places in the hotel. I was eating dinner at the bar and kids were tossing a football around in the other area. The poor bartender was the only staff on duty and he tried his hardest to get everything under control! The kids were wild and the whole bar and dining room was full! He served me and apologized for the poor service. I think he did amazing! The cheese plate had old dried out cheese that I ordered and the next night the meatloaf was dry and burnt. I stayed at the Hyatt the week before as I travel for work and it was way classier than this place. I like children but not at 8:00 at night and all hyped up when I’m Trying to relax at the bar. You need more staff and cleaner rooms. I was going to use the pool and the hot tub but they all were overloaded with horse players kids.
T

Tabitha

9 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

My family and I hotel hop as mini vacations. This is now our favorite spot. The pool and jacuzzi are the best around. The jacuzzi outside is amazing! My family enjoyed our stay. The outlets are right across the street so it’s a nice day of walking around. The staff were all polite and nice. The room was clean and the hotel itself is very nice. I definitely recommend it!
Y

Yan

24 Nov 2023 - 25 Nov 2023
reviewed on orbitz

5 out of 5 stars

Great hotel for a family gateway. Kids had a good time in the pool and the jacuzzi.
F

Flor

31 Jul 2023 - 2 Aug 2023
reviewed on orbitz

5 out of 5 stars

Staff were very Friendly and promoted a family friendly environment.
L

Lisette

26 Aug 2022 - 29 Aug 2022
reviewed on hcom

5 out of 5 stars

We had a WONDERFUL stay. We brought along our family dog and she was so well received and accepted. Everyone loved her! We enjoyed the facilities and the restaurant. The staff was very friendly and attentive. The location is amazing too. To have the outlets right across the hotel is every shoppers dream! Will be booking our next trip in the fall and staying here again for sure!
J

Judy

18 Jul 2022 - 19 Jul 2022
reviewed on orbitz

5 out of 5 stars

Everything was excellent I will be staying more nights because they offer REDUCED RATE for family members who have loved ones in Peconic Bay medical center…unfortunately, because I booked through Expedia, they were unable to give me that rate!!..
E

Eugenia

9 May 2022 - 10 May 2022
reviewed on hcom

5 out of 5 stars

From the time I checked in the staff was extremely helpful and I asked for a quiet room and not near elevator and they accommodated my needs. I have stayed here a few times and would highly recommend this hotel .It is very convenient to my family in Wading River!😊
A

Invalid Date - Invalid Date
reviewed on hcom

1 out of 5 stars

The hotel was hosting a large wedding party, which we were told is pretty common on the weekends. The 20-somethings at the wedding got drunk and way out of hand Saturday night, running up and down the halls, yelling, slamming doors, and constantly screaming for more beer. Started at 1:30 AM; I got to sleep at 5 am. The staff seemed to be trained to coddle the partiers and make those of us trying to get some sleep seem like we were doing something wrong. We complained to the desk and to security repeatedly, as did others. The weakest security guard I've ever seen did nothing but try to negotiate with the drunk kids (to little effect). The night clerk, Rose, dismissed our complaints, told us we were the only ones complaining (demonstrably not true), and then stopped answering our phone calls. Astoundingly, Rose even called out our room number to the part of the drunken crowd in the lobby (we could hear over the phone when she called, "It's 105 again!"). This was VERY unsafe-- my wife didn't sleep at all, worrying that the drunks would start banging on our door. We would've changed hotels, even at 3 in the morning, but every other place in town was full (we made a LOT of calls). Bad experience for sleeping and shopping-- but maybe a good place to book if you're looking to party with little oversight or pushback from the hotel.
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