The Boro Hotel

We had to wait 45 minutes after check-in time for our room. That was frustrating when we were tired from traveling. They rent out the top floor for a party. We had kids and were one floor underneath. The music was so loud we couldn’t hear the tv and the kids couldn’t sleep until that party ended at 11. While the hotel did offer us a smaller room for that night, we declined. With so many hotels being around Queens, we will definitely book another one next time. It wasn’t a terrible stay, just meh.

Property is trendy ! Clean and comfortable for the most part . Rooms lack shower privacy ( no doors) Smell of weed and cigarettes could be overwhelming at times . Great place for couples, not so much for family’s with kids Price is right and it’s clean enough

Before booking I read somewhere this was a new hotel and it's 4 stars. Upon arriving there is barely any signs of entrance with raised stone paving which makes it very difficult to roll luggages on and an old heavy door with a deppressing baby blue color. There is no one to welcome you or help you with your luggages. The staff are rude and the hotel itself is an old building which they remideled the outside to look modern and for inside all they did was they removed ceiling and wall sheeting along with flooring to expose the concrete and they just polished the concrete to make it look cool. The paint and finishes are cheap looking and the entire hotel smells like mold. The first room we checked in on the 9th floor smelled like cigarettes because someone on the balcony and next door was smoking and we could smell it. They then gave us a other room on the 4th floor and it smelled like burnt oil and onions. We figured out the kitchen ventilation units were under our room. When we complained they told us they can't control that and we asked for air freshners and they never delivered it to us. There isn't even anyone to help with luggages to your room, the hallways are very tiny and looks like a prison. I also asked for a water boiler and they never brought it to our room do we had to go down and borrow one. Wanted to boil some hot water for my tea and as soon as I opened their water boiler I wanted to throw up. It was rusty and smelly inside. The sheets also had stains on them.

Beautiful view of the Manhattan skyline from our balcony. The bed and the pillows were very comfortable, and the room size was roomy. The bathroom sink was only a trickle of water, and no water if turned towards "hot". The bathroom door was very noisy to open and close (not pleasing when the other person is sleeping). The staff was wonderful as was the breakfast. This was convenient to visit family over Thanksgiving, and would stay here again.