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Marriott Syracuse Downtown

4 star hotel
Connecting rooms
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Marriott Syracuse Downtown is a charming hotel offering a comfortable stay for families. Guests consistently praise the friendly and helpful staff, the cleanliness of the hotel, and the comfortable rooms. The hotel's central location allows for easy exploration of Syracuse, and the on-site restaurant offers convenience for families. While parking can be a factor (with a nearby garage for a fee), the overall experience is generally positive, particularly for those appreciating historic charm and a central location.

Guest highlights

The warm and friendly staff
The comfortable rooms and overall cleanliness of the hotel
The convenient location in downtown Syracuse, making it easy to explore the city
The on-site restaurant

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking.

Nearby attractions

Marriott Syracuse Downtown is located in Downtown Syracuse, a neighborhood in Syracuse. Landmark Theatre and Museum of Science and Technology are cultural highlights, and some of the area's notable landmarks include Onondaga County War Memorial and Armory Square. Rosamond Gifford Zoo and New York State Fairgrounds are not to be missed.

Popular amenities

Family friendly

Free cribs/infant beds
Snack bar/deli

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:30 am–11:00 am: usd 5.00-16.95 per person

Guest services

24-hour front desk
Dry cleaning service
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall
Vending machine

More

Shared microwave
Smoke-free property

Nearest Airport

Airplane
Syracuse Hancock International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Marriott Syracuse Downtown
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Marriott Syracuse Downtown

Latest reviews (5)

N

Norm

1 Sept 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

We travel between Boston and Toronto often and need to stay over one night at the midway point. Many hotels are hit and miss but this one was perfect for our family. Historic charm, cleanliness, great service and friendly staff and all at a reasonable price. And its downtown - so a great opportunity to check out the beautiful city of Syracuse.
M

Mark

20 Jun 2024 - 21 Jun 2024
reviewed on hcom

4 out of 5 stars

This classic hotel is gorgeous. It is well-maintained and clean. Staff is amazing--incredibly helpful, polite, pro-active, and efficient. Some of our issues in getting to the hotel are not the hotel's fault--there is a lot of construction happening in downtown Syracuse and coupled with all the one-way streets means that if there are no on street parking spaces in front you'll spend the next 15 minutes at least driving around. Their parking garage adds $19 a day to your hotel bill and the garage is 2 blocks away. The parking issue was the biggest turn-off for us since we have kids. Everything else was great. We will use this hotel again and just factor in the added time for parking and loading/unloading.
A

Angie

4 Oct 2023 - 6 Oct 2023
reviewed on hcom

5 out of 5 stars

My husband and I stayed at Syracuse downtown Marriott from Oct 3-5, 2023 while visiting family. The Syracuse weather was surprisingly nice for the time of the year. The hotel was in a good area, a restaurant in the hotel as well as a bar. There are also several restaurants in the area. Our was located in a good area, it was pretty quiet, the room was clean, beds we’re comfortable, the price was reasonable. One thing that was a negative to me, was the daily self parking rate $19.00/day. Upside it was across the street from the hotel, I would stay there again.
J

Joel

15 Jul 2023 - 16 Jul 2023
reviewed on hcom

5 out of 5 stars

We were planning to just be passing through Syracuse but given the history of the hotel, its location and the comfort of the room we decided to make it a destination and linger longer before heading toward the east coast. Staff was incredibly helpful and polite. The room was gorgeous and the kids and I were fascinated with learning more about the history of the building.
C

Courtney

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Beautiful hotel, lovely room. Drove up with my children to drop my freshman daughter off at SU for her winter training trip. We needed a snack upon arrival before ordering dinner later that evening from 11 Waters and ordered hummus and crudite from the limited (but ample) room service menu. It was delivered in a bag with small boxes of food and it was delicious! Warm staff. Stunning lobby and modern rooms. Will definitely return during her years at Syracuse! Highly recommend this hotel!
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