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Turning Stone Resort And Casino

4 star hotel
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

This resort features 20 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free casino shuttle are also provided. Additionally, a casino, an indoor pool, and a nightclub are onsite. Housekeeping is not available.

Nearby attractions

Located in Verona, Turning Stone Resort And Casino is near the airport. Oneida Community Mansion House and International Boxing Hall of Fame are cultural highlights, while Erie Canal Village is a notable landmark. Check out an event or a game at Utica Rome Speedway, and consider making time for Sylvan Beach Amusement Park, a top attraction not to be missed.

Popular amenities

Family friendly

Arcade/game room
Indoor pool
Refrigerator (on request)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

20 restaurants and 1 coffee shop/cafe
24-hour room service
8 bars/lounges
Cooked-to-order breakfast available for a fee daily 4 am–1 pm: usd 15-20 per person

Spa

Body scrubs
Body treatments
Body wraps
Facials
Hot springs/mineral springs
Manicures and pedicures
Massages
Sauna
Spa open daily
Spa tub

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Golf lessons
Hair salon
Luggage storage
No housekeeping
Porter/bellhop
Tennis lessons
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Aerobics classes
Arcade/game room
Fitness center
Full-service spa
Golf course
Golf driving range
Indoor pool
Nightclub
Pilates classes
Racquetball/squash
Sauna
Scooter/moped rentals
Shopping
Yoga classes

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand

More

Casino
Designated smoking areas
Fireplace in lobby

Nearest Airport

Airplane
Syracuse Hancock International Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for Turning Stone Resort And Casino
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

20%

3 star reviews

40%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Turning Stone Resort And Casino

Latest reviews (5)

B

Bethany

23 Apr 2024 - 25 Apr 2024
reviewed on hcom

4 out of 5 stars

This was our second time staying at the Turning Stone Lodge. The hotel is beautiful. Last time the pool was closed but we had a chance to use it this trip. My only complaint is how badly the pool is monitored. Many kids of all ages were swimming without adult supervision. It was extremely hard to enjoy it. Kids were jumping off the stone divider between the pool & hot tub. Very dangerous. I was swimming with my son who is in a wheelchair and I was scared that he would get hit by all the sports equipment the kids brought to the pool. I wish staff members would occasionally monitor the activity in the pool area.
a

angela

3 Jan 2024 - 5 Jan 2024
reviewed on expedia

5 out of 5 stars

Great little vacay that brings the resort feeling. The only thing I would add is an arcade for something for the kids or make a “kids casino” As there isn’t much for the kids to do besides the pool.
A

Amanda

30 Jan 2023 - 31 Jan 2023
reviewed on orbitz

3 out of 5 stars

The property is beautiful upon pulling up. And when checking in. The woman we encountered at the front desk was very nice. When we went upstairs to check into our room. We weren’t pleased with the room. Especially due to the price we paid for just one night. It was very outdated. The beds were very uncomfortable and you can feel the springs in the bed digging into your body. The bathroom was decent however, our light fixture was crooked and you can see into the ceiling and made us a little worried as why it was like that. My husband and i wanted to do massages and both spas had no availability. We were only there for one day so it was a little disappointing to not have open availability. We also had our son with us and it was ver disappointing that their wasn’t anything for the kids to do either. Only the pool but that closed so early that he didn’t get to enjoy it. The restaurant we ate at was decent. Service was nice. Food was great.
g

gary

25 Aug 2022 - 26 Aug 2022
reviewed on hcom

2 out of 5 stars

Well to start I got to the hotel front desk. I was trying to check in and change my room. When all of a suddden this kid comes up from behind me as I’m checking in and demands to see what’s in my cooler. I was kinda of shocked I don’t think he indentified as security or what he was I was just takin back by it. Well I had no idea that you couldn’t have any alcoholic beverages. I had never heard that and I said not even in my room he said no. Well this was supposed to be my honeymoon and I felt I paid good money for this room. I don’t think I’ll be getting a room again. Ive stayed at alot of Hilton s and will stay that way I think.
C

College

21 Sept 2018 - 23 Sept 2018
reviewed on orbitz

3 out of 5 stars

We stayed there for a college family weekend. It took a lot of extra time coming and going because of the Casino traffic. We were not interested in the Casino so it was a lot of extras that we did not need. We did eat breakfast at the Lodge part of the resort and that was nice. If I got stuck again without a place to stay for our visit, I would book a room in the Lodge.
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