Burrstone Inn, Ascend Hotel Collection

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.

Nearby attractions

Located in New Hartford, Burrstone Inn, Ascend Hotel Collection is in the business district and near a train station. Oneida County Historical Society and Stanley Theater are local landmarks, and some of the area's attractions include Utica Zoo and National Distance Running Hall of Fame. Looking to enjoy an event or a game while in town? See what's happening at Charles A Gaetano Stadium or Utica Memorial Auditorium.

Popular amenities

Family friendly

Access to nearby outdoor pool

Free cribs/infant beds

Laundry facilities

Microwave

Pool toys

Refrigerator

Rollaway/extra beds (surcharge)

Seasonal outdoor pool

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Free buffet breakfast available weekdays 6:00 am–9:00 am

Room service available

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Access to nearby outdoor pool

Billiards/pool table

Fitness center

Seasonal outdoor pool

Outdoor

Pool sun loungers

Pool umbrellas

Conveniences

Atm/banking services

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

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Nearest Airport

Syracuse Hancock International Airport

67 km from this hotel

Reviews that mention...

All reviews (7)evening entertainment (2)staff (2)location (1)pool (1)clean (2)

Family Reviews

for Burrstone Inn, Ascend Hotel Collection

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

29%

3 star reviews

29%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Burrstone Inn, Ascend Hotel Collection

Latest reviews (7)

S

STEPHEN

27 Jun 2024 - 1 Jul 2024

reviewed on travelocity

5 out of 5 stars

Perfect location for my mother's 100 birthday party. My whole family and their kids and grandchildren were all at this hotel. We all had a great time!

P

Perry

28 Jun 2024 - 30 Jun 2024

reviewed on travelocity

4 out of 5 stars

Really cute, unique property with '70s vibes. First, the negatives: Coffee is that instant pre-mix syrup, so not a fan (but Dunkin is down the block), and vending & ice machines mostly broken. Also, not nearly enough electrical outlets in the room (built pre-cellphones and not retrofitted). That said, it was lovely and not a cookie-cutter more modern chain hotel. Built around a large pool and features a neat bar-restaurant "the Beergarden" where families and locals congregate to listen to an acoustic guitarist, sing karaoke, and play darts and pool. Room was large and comfortable. Plan on coming back next time we're in the area.

A

Austin

22 Jun 2024 - 23 Jun 2024

reviewed on expedia

2 out of 5 stars

I walked into the property 4 times and every time there was a group of smokers sitting outside the front door and my family and i had to walk through it each time. The room was ok, but the pictures looked better online.

D

Danielle

22 Apr 2023 - 23 Apr 2023

reviewed on hcom

5 out of 5 stars

In town for sports with family. Clean and very comfortable room. Restaurant was exceptional.

J

Judith

27 Aug 2022 - 28 Aug 2022

reviewed on hcom

4 out of 5 stars

Property is close to family we were visiting. Check in was easy, clerk very nice. Our room was clean & the bed comfortable. Breakfast was good. We were only there for 1 night & spent very little time at the property so we didn’t use any of the other amenities.

T

Thomas

7 Aug 2022 - 8 Aug 2022

reviewed on orbitz

3 out of 5 stars

We have stayed at this hotel on 2 separate occasions over the past 6 weeks (6 total nights). The staff is excellent but the rooms are unpleasantly musty (think wet basement in an old house smell and you will have a very close approximation of how the rooms are). We thought the 1st time was a fluke but now we know it’s a pattern. We have family in the area so we will need a place to stay but we plan to look elsewhere.

A

26 Jul 2024 - 28 Jul 2024

reviewed on hcom

3 out of 5 stars

Couch pull out extremely uncomfortable for our kids, bars poke right through the thin mattress. One of the light switches was broken. They gave us very few towels (3 for a room that sleeps 4 and since they don’t service the room each day no new ones the next day so we did a lot of sharing of wet towels). Excellent breakfast. Front desk staff was friendly and helpful.