The Delavan Hotel & Spa

Whenever in Buffalo for family events our favorite place to stay

My family and I loved the fact that there was a pool table available, and chess games as well. We had a great family time playing at the end of the day. The receptionist was very polite and friendly. He made us feel very welcomed. I just wish the hotel would offer complimentary breakfast.

The day before we left to stay at this property, I called to confirm that their shuttle was 24/7 as it says in their description. They said, “Of course, just call from the airport and we will pick you up.” WRONG. Called and they, “didn’t have a shuttle driver.” When we finally arrived by cab, I asked for a late check out and they gave me an hour. I asked for 2 hours and they said no. The hotel was not booked out. Maybe 20 cars in the parking lot. And they won’t let me stay until 1? The walls and floors are VERY thin. I was awakened several times by the kids above us running around. I could hear, word for word, the conversation of the folks in the room next to us. Awful.

We were at a family wedding. The hotel was nice, but really had no space to gather as an a breakfast restaurant or somewhere to just visit. We were always having to leave. I also had a lot of trouble trying to use their TV.

Traveled for the weekend to watch football game with family. Hotel is really nice. Staff was welcoming and helpful. Room was spacious. Bathroom was also spacious but the toilet seat was very low to the floor, very uncomfortable. Centrally located to highways and different restaurants and stores. Felt safe. Will definitely stay here again.