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The Water Club

5 star hotel
Connecting rooms
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Water Club offers a fantastic pool, although it's worth noting that there are age restrictions, with some pools being for adults only. Families should be aware of this before booking. While some guests have reported issues with cleanliness and staff, others have praised the hotel's amenities and helpful staff. Overall, it's important to weigh the positive and negative reviews to assess if The Water Club meets your family's needs.

Guest highlights

The fantastic pool
Helpful staff (reported by some guests)

About the hotel

Along with 18 restaurants, this smoke-free resort has 2 indoor pools and a full-service spa. Other amenities include 7 bars/lounges, a fitness center, and 2 coffee shops/cafes. Change of towels is available on request.

Nearby attractions

The Water Club is located in Atlantic City. Chicken Bone Beach Historical Foundation and Absecon Lighthouse are local landmarks, and travelers looking to shop may want to visit Atlantic City Boardwalk and Tanger Outlets The Walk. Looking to enjoy an event or a game while in town? See what's happening at Surf Stadium or Carey Stadium.

Popular amenities

Family friendly

2 indoor pools
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi

Food and drink

18 restaurants and 2 coffee shops
7 bars/lounges
Cooked-to-order breakfast available for a fee daily 8:00 am–11:00 am: usd 18-30 for adults and usd 18-25 for children
Room service available

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - prenatal
Spa open daily

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

2 indoor pools
Fitness center
Full-service spa
Shopping
Spa tub

Outdoor

Pool cabanas (surcharge)
Pool sun loungers

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Philadelphia International Airport
88 km from this hotel
map

Reviews that mention...

Family Reviews

for The Water Club
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

18%

3 star reviews

9%

2 star reviews

27%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Water Club

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

Jose

1 Jul 2024 - 3 Jul 2024
reviewed on expedia

4 out of 5 stars

We really liked the MGM at Borgata, the rooms were clean and modern and most staff very helpful. Fernando at the valet parking went above and beyond to help us. We were only disappointed the pools were for over 21. The only pool my 15 and 19 year old daughters were allowed to use was a small indoor pool that was full of little kids at all times. Definitely not a nice experience for older kids.
C

Carl

19 Jun 2024 - 21 Jun 2024
reviewed on hcom

5 out of 5 stars

The hotel does not have microwaves in the rooms. There's no microwave available on the entire property for guests. I wanted to heat up water so I could feed my child. I use the hot water to heat up my breast milk. This is unacceptable that a well-established hotel would not provide guests with access to a microwave. Having access to a microwave in a hotel is a basic accommodation. I had to continuously buy hot water to heat up my milk.
A

Alliah

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

The overall hotel is amazing. We really enjoyed our stay there is minor things like quiet hours after a certain time we heard kids at like 3/4 oclock in the morning running slamming door and screaming other than that the stay was amazing
L

Lyqueena

27 May 2024 - 28 May 2024
reviewed on expedia

5 out of 5 stars

Great place to stay. Everything was great. Only problem I had was when checking out of the hotel and the parking attendant at the gate was very rude, not friendly and poor customer service. I didn’t know how to pay for my parking and the black lady was sooooo mean and not helpful, that I was late for my babies doctor appointment. The hotel was awesome but I think they need better staff.
J

Javonne

20 Mar 2024 - 21 Mar 2024
reviewed on expedia

5 out of 5 stars

Borgata check in experience and parking was easy to navigate, Timothy at the front desk was great. Our room was in the MGM tower, a stay well room, clean and newly renovated. Adults only pool in this tower, why it closed so early at 5, not sure, but had to use the pool in the Borgata, kids were there, yay. Amenities were clean and all staff we interacted with were super helpful.
L

Linda

28 Jan 2024 - 29 Jan 2024
reviewed on expedia

2 out of 5 stars

First of, I love the pool and the gym. The rest, I dislike the front end staff and the dining hall staff. They made me feel uncomfortable and easy. Always whispering, giggling, staring at me whenever I walk by. (Likes kids in highschool). The shower room and the window is dirty.
D

Danielle

8 Oct 2022 - 9 Oct 2022
reviewed on orbitz

3 out of 5 stars

So It was my husband birthday and we have small children. Decided a 1 night stay here and choose the water club side. Check-in was great mobile, but the room was dirty! Stains on sheets stains and holes in couch surface of counters were sticky. Went to front desk and they couldn't help switch the room just gave me new sheets to change bed, but i will say the aromatherapyin the room was great! Trully shouldn't be a 5 star at all!
E

EDIT

10 Aug 2022 - 12 Aug 2022
reviewed on orbitz

4 out of 5 stars

Too bad the pools are reserved for people older than 21 years old. There is a pool for children, small pool I would say intended for small children. There is no provision for young people between 15 and 21, and there is no entertainment for them, The service was good We may rent a hitel near the bech next time.
R

Rikki

20 Jul 2022 - 22 Jul 2022
reviewed on orbitz

2 out of 5 stars

Our room never got cleaned, staff was beyond rude. We ordered a bottle of wine with dinner and could not find the wine opener. No one would answer our calls and just passed us feom department to department for almost 24 hours. It never got rectified. Also we were never told that our infant couldn't go out to the pool. Which was the whole reason we came down, was to use the putside pool. The inside pool was filthy!!!!! And kids splashing all over with no supervision. We left early!!
s

samson

26 Jun 2022 - 29 Jun 2022
reviewed on orbitz

5 out of 5 stars

fantastic Pool. But only for kids 18 or above, beware
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