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Grand Sierra Resort and Casino

4 star hotel
Kids stay free
Connecting rooms
8/10 Good
(7129 verified Hotels.com guest reviews)
See verified family reviews (264)

generated by AI based on family reviews

Overview

The Grand Sierra Resort and Casino offers a wide variety of amenities that cater to families. While some guests noted overcrowding at the pool, many highlighted the resort's numerous family-friendly activities, such as an arcade, bowling, and a cinema. The resort's spacious rooms are also a plus for families. However, it's worth noting that some guests experienced issues such as air conditioning problems and cleanliness inconsistencies in their rooms. Parents should be aware that the pool can get busy, and there may not be designated adult-only times.

Guest highlights

The wide variety of activities for families, including an arcade, bowling alley, and cinema.
Spacious rooms.

About the hotel

9 restaurants, a full-service spa, and a casino are available at this resort. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite. Housekeeping is available on request.

Nearby attractions

Grand Sierra Resort and Casino is located on a river and in an area with good airport proximity. Brookside Golf Course and Wildcreek Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Truckee River and Wingfield Park. Traveling with kids? Consider Fun Quest, or check out an event or a game at Greater Nevada Field. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and rock climbing nearby.

Popular amenities

Family friendly

Arcade/game room
Bowling alley
Cribs/infant beds (surcharge)
Fence around the pool
Grocery/convenience store
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

3 bars/lounges and 1 poolside bar
9 restaurants and 8 coffee shops

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Hair salon
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Braille signage
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
4 spa tubs
Air hockey
Arcade/game room
Beach volleyball
Bowling alley
Concerts/live shows
Full-service spa
Golf driving range
Heated pool
Lifeguards on site
Nightclub
Outdoor pool
Sauna
Shopping
Steam room

Outdoor

Lifeguards on site
Picnic area
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

1400 casino slot machines
2 casino vip rooms
54 casino gaming tables
Casino (230000 square feet of space)
Casino sportsbook
Designated smoking areas
Games
Tv in lobby

Nearest Airport

Airplane
Reno/Tahoe International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Grand Sierra Resort and Casino
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

264 reviews

Review data

5 star reviews

43%

4 star reviews

22%

3 star reviews

14%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Grand Sierra Resort and Casino

Showing 1 - 10 of 264 reviews

Latest reviews (264)

T

Tiffany

4 Oct 2024 - 6 Oct 2024
reviewed on hcom

4 out of 5 stars

Great place for families. Lots to do. Great place to stay if you’re going to the air show; easy on/off freeway. Carpets in hallways are worn but not terrible. Room was clean, which is what really mattered to us. Food options are ok. Johnny rockets smelled like burnt oil and when we sat down the seat was wet from them cleaning it. Round table, the 2nd street market and Starbucks were our best food experiences
J

Julie

19 Sept 2024 - 21 Sept 2024
reviewed on hcom

3 out of 5 stars

Beautiful resort. Went for a concert but we don’t gamble it or drink so we were disappointed that the pool was closed which is something we enjoy. They had the adult pool but it was so busy there was no seating and several families with young kids. Highlight was the concert venue and Charlie Palmer’s Steakhouse. Service and food amazing.
M

Melissa

30 Aug 2024 - 2 Sept 2024
reviewed on hcom

1 out of 5 stars

A/C wasnt working. Had to transfer rooms which was an inconvenience because we had our family next door. Then we couldnt get the same room because the room would be dusty from fixing A/C. New room was a but smelly and the safe didnt work at all.
F

Francisco

3 Aug 2024 - 7 Aug 2024
reviewed on hcom

3 out of 5 stars

I recently stayed at this hotel, and overall, it was a mixed experience. The room was okay—nothing special, but it served its purpose. Refrigerator is available but microwave is extra charge. The highlight was the variety of activities available for families, including an arcade, bowling, and a cinema, which kept everyone entertained. The pool was decent but not fancy. Also kept very cold. All seating was set in the sun, and if you wanted any shade, you had to pay extra for an umbrella or a cabana. Mo extra charge for parking or valet. Overall, it’s a good spot for family fun, but there are areas where the experience could be improved.
L

Laurie

1 Aug 2024 - 2 Aug 2024
reviewed on hcom

4 out of 5 stars

Pool over crowded, to many kids in hot tubs.
S

Sarge

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

It’s amazing good for family and kids, I definitely coming back soon
w

wes

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

We came for my wife’s bday . GSR is great for families with a lot of things to do . As a couple we were disappointed with the pool cuz the pool bar was really expensive and the hotel lets non guests use the pool if they pay, so it was really crowded ! We was looking forward to using the hot tub and pool but was unable too due to too many people . I don’t recommend GSR for couples . Very crowded with kids .
M

Michelle

16 Jul 2024 - 18 Jul 2024
reviewed on hcom

3 out of 5 stars

The carpet was in need of cleaning and poorly vacuumed. I was uncomfortable with walking barefoot in my room. The shower had mildew, again I did not want to be barefoot in the shower and needed to place a towel between my feet and the shower floor. The beds were comfortable and the staff was very friendly and helpful. I cut my shorten my stay to just the one night. The pool was filled with noisy children and could be heard up to the 10 th floor. It would have been nice to use the resort but there is no time set aside for adults.
R

Rachelle

11 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

GSR has most everything you need for both yourself and the family to have a great time.
M

Marena

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Clean, neat, busy. Safe for families.
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