Residence Inn by Marriott Kansas City Airport

Good place to stay with family

The place is older and didn't feel necessarily the safest for the kids to go anywhere by themselves, maybe due to the location of the hotel. The breakfast area was very bright and spacious, and the patrons at breakfast were all very good company. The front counter service definitely was as helpful as they could be, which was appreciated. The room was spacious with kitchen, with privacy door to bedroom. The comfort of bed and pillow was top of the line.

We really enjoyed our stay for the most part. I did call the front office on night 1 because the air conditioner was soooo loud, we couldn’t sleep. I called the office and they said they would call back in a few minutes after talking to maintenance. The call never came and it was 9:30 with young kiddos so we decide to turn the air off so be could sleep. No one addressed the issue the next day and we decided it was a bigger pain to move, so we just stayed put. Our kids loved the pool and the outdoor area was so nice but I was extremely disappointed in the no hot tub. Pictures showed one and I always book places for a hot tub because it was important. Got an email after we already checked OUT that there is no longer a hot tub there.

The staff was amazing and very polite. Our stay was great except for the horrible smell of Marijuana that woke us up in the middle of the night. They did offer to move us rooms, but I didnt want to pack up mybfamily of 5 in the dead of night. Overall it was a very nice, spacious and clean room. I would stay here again l.

Our room was amazing and so comfortable. My husband and I along with three of our children stayed there while we were on our way to a funeral. It was nice to know that everything related to our stay was on point and worry free.

The front desk was friendly and polite. The negative thing bout it was having kids no waffle maker our a option for a pancake something with syrup was the only ugh part but overall one of the better hotels I have stayed at.

They need to rehire and train their cleaning staff, this property is just straight up disgusting. We were initially given a room on the first floor with a patio and just inside the sliding glass doors there were hundreds of dead bugs. What looked like wasps, ants, lady bugs, and beetles were lining the trim of the door and embedded into the carpet. Once you notice one disgusting thing the other issues tend to jump out. The wallpaper in the bathroom was peeling, the grout around the shower was moldy and hadn’t been cleaned since it was installed, the door and corners of the walls had cobwebs, and the vent in both the bedroom and the bathroom were caked in dust. The staff there put us in an adjacent room and low and behold, that room had the exact same issues as the previous. Instead of offering a refund (I didn’t ask for one either but they probably should have at this point) they decided the problem was the first floor patios so they put us on the second floor right above the other two rooms. Our third room assignment in one evening didn’t have bugs, thankfully, but had the same exact issues with the mold, dust, and cobwebs. Seriously, who cleans this place? If I had a child crawling around in this room I would be sick to my stomach wondering what they got into or touched. I would expect this from some seedy $50 a night motel but a residence inn owned by Marriott? I’m not sorry for this lengthy review and I hope whoever reads this looks for the same issues

Check in was easy, and the staff was very kind and accommodating (late check out). We stayed in a 2 queen suite, and it was spacious and clean. The beds and pillows are fairly comfortable. There was plenty to choose from for breakfast. The pool was clean and a good size for allowing several families to swim without having to bump into one another constantly. If you have more than 3 in your family and/or are planning to use the sofa bed, you’ll need to request extra towels/rags and bedding. Overall the stay was great!

Our stay was great. Only suggestion is to replace mattress on sofa sleepers as they are quite thin and kids good feel the springs on their backs while sleeping.

We came here for the weekend because of my sons baseball tournament. This hotel was quiet (usually you can hear a lot kids) Even though it was full of kids. The breakfast was good and I loved how they had a security vehicle at night patrolling the parking lot. We don’t keep valuables in our cars overnight, but I felt the extra security was awesome to have. The room was spacious. My only complaint is that the bathrooms weren’t as spotless as I would like. But I would definitely stay here again.