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The Elms Hotel & Spa, a Destination by Hyatt Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Elms Hotel & Spa is a great option for families seeking a relaxing getaway. The hotel boasts wonderful pools, both indoor and outdoor, perfect for keeping children entertained. The beautiful landscaping and grounds provide ample space for outdoor activities. Families will also appreciate the friendly and helpful staff, as well as the delicious food options available. While some guests mentioned the ghost tour could be improved, the overall experience is overwhelmingly positive.

Guest highlights

The indoor and outdoor pools and hot tubs
The beautiful landscaping and grounds
The friendly and helpful staff
The delicious food and fun entertainment options

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite.

Nearby attractions

Located in Excelsior Springs, The Elms Hotel & Spa, a Destination by Hyatt Hotel is in the historical district and next to a golf course. Paradise Playhouse and Hall of Waters and Cultural Museum are cultural highlights, and some of the area's activities can be experienced at Excelsior Golf Course and Fence Stile Vineyards and Winery. Kayaking, water skiing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Indoor pool
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Full breakfast available for a fee daily 7 am–11:00 am: usd 10-20 per person
Room service available

Spa

17 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Massages
Spa open daily
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

18 holes of golf
2 spa tubs
24-hour fitness center
Full-service spa
Indoor pool
Outdoor pool
Sauna
Steam room

Outdoor

Firepit
Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Kansas City International Airport
43 km from this hotel
map

Reviews that mention...

Family Reviews

for The Elms Hotel & Spa, a Destination by Hyatt Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

10 reviews

Review data

5 star reviews

90%

4 star reviews

10%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Elms Hotel & Spa, a Destination by Hyatt Hotel

Latest reviews (10)

E

Erica

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

We enjoyed our stay at The Elms. I do wish the food options for ordering at the pool lasted after 5pm. The building is beautiful and grounds are as well. Great option for a family vacation or couples.
E

Ely

21 May 2024 - 24 May 2024
reviewed on hcom

5 out of 5 stars

This is a great hotel for families. The rooms are very nice. The pools are wonderful. The Ghost Tour with Jay was great.
T

Tiffany

21 Apr 2024 - 22 Apr 2024
reviewed on hcom

5 out of 5 stars

My family totally enjoyed our stay. Check In with Leslie was a breeze. Our rooms were nice, clean and comfortable. The bed slept like a dream. Property is clean, renovated and well maintained. We enjoyed the indoor pool and hot tub. All staff and guests were friendly and helpful. The Nightly Ghost Tour with Jay is well worth the money spent. We will be back.
A

Adrienne

15 Apr 2024 - 18 Apr 2024
reviewed on expedia

5 out of 5 stars

Great customer service, beautiful landscaping, indoor/outdoor pools and hot tubs, and an excellent Spa! I will definitely take my family during my next stay! Historical Hotel! Loved it!
J

Jeffrey Michael

6 Dec 2023 - 8 Dec 2023
reviewed on expedia

5 out of 5 stars

Ghost tour felt extremely rehearsed and nearly all points were the guides personal anecdotes that were reminiscent to a child seeking attention. The idea is good but the delivery could be greatly improved.
P

Paul

23 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

It is an older hotel with a lot of history. The spa I felt was a little overpriced, but was nice. I'm glad my family spent a few nights there.
T

Tamara

21 Jul 2023 - 22 Jul 2023
reviewed on travelocity

5 out of 5 stars

The Elms resort is such a family friendly experience from swimming to croquet it's reminiscent of what resorts were in an earlier era. The historical Elms hotel broadly hold's true to its architecture and history but there are a couple of fixtures that are obviously not in keeping with the history and I would love to see the grand fireplace in the lobby finished out with crown molding at the top. The grounds are amazing and never fail to deliver. We had a wonderful meal at the "Three Owls" and the staff was so kind and thoughtful. If I could ask for one change, when we went to the outside pool the music was so loud and so obviously for a target population that it over-shadowed the fun of talking with friends and enjoying the lovely surroundings.
D

Denise

18 Aug 2022 - 19 Aug 2022
reviewed on hcom

4 out of 5 stars

Staff was very friendly and helpful. Place was clean and pool for the grandkids was fun. We had a nice one night stay onto our main destination. My grandson didn't like the roll away bed. But it is a roll away bed.
S

Susan

12 Jun 2022 - 13 Jun 2022
reviewed on hcom

5 out of 5 stars

I’ve been coming to the Elms for years and it’s always clean and staff is kind and helpful! I do think it should be 18+, so that total relaxation can be achieved and don’t have to listen to screaming kids. After all it is a “spa” in which children can not partake.
M

Melody

12 May 2022 - 13 May 2022
reviewed on travelocity

5 out of 5 stars

Beautiful hotel and scenery! Perfect get-a-way location not far from Kansas City! Wonderful place for kids, young and older adults, and seniors. The pools were so refreshing. The entertainment was fun and delicious food!
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