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Tru By Hilton Tupelo

9.4/10 Exceptional
(366 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Families will find much to love at the Tru By Hilton Tupelo. The hotel boasts modern and comfortable rooms, a welcoming atmosphere, and a games area with a pool table to keep children entertained. Guests consistently praise the friendly and helpful staff. While rooms are described as small, they are well-equipped. The hotel's convenient location and clean facilities also receive positive comments.

Guest highlights

The friendly and helpful staff
The modern and comfortable rooms
The games area with a pool table
The convenient location and clean facilities

About the hotel

This smoke-free hotel features a snack bar/deli, a 24-hour front desk, and free self parking. WiFi in public areas is free.

Nearby attractions

Tru By Hilton Tupelo is located in Tupelo. The area's natural beauty can be seen at Tombigbee State Park and Trace State Park, while Tupelo Automobile Museum and Elvis Presley Center are cultural highlights.

Popular amenities

Family friendly

Snack bar/deli

Wifi

Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Sign language-capable staff
Stair-free path to entrance
This property does not have elevators
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Tru By Hilton Tupelo
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

43%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Tru By Hilton Tupelo

Latest reviews (7)

K

Katharine

14 Jul 2024 - 15 Jul 2024
reviewed on hcom

5 out of 5 stars

This hotel is nice and new, has a modern feel. Front desk staff was super, friendly and prompt. Room is small but has everything we needed. It looked out on the parking lot and was fairly quiet. I love that the floors are laminate, easier to clean! Beds were comfy enough. We would stay here again. The bathroom needs some overhauls. The toilet rocked/scooted and made a loud noise every time you sat on it, even my kids. Tighten those bolts please!
m

milton

11 Jan 2024 - 12 Jan 2024
reviewed on expedia

5 out of 5 stars

Friendly helpful desk clerk. Modern facilities. Even a pool table and games for children and adults. Tupelo easily accessible.
S

STEPHANIE

5 Aug 2022 - 7 Aug 2022
reviewed on orbitz

4 out of 5 stars

This hotel was very nice. The only complaints I have are the following: no dresser for you clothes; no closet (only 6 hangers); people above our heads were super loud. They jumped over our heads constantly kept allowing kids to run, stump & jump throughout over our heads early morning hours. This was reported but did not stop them.
A

Amber

6 Jun 2022 - 7 Jun 2022
reviewed on orbitz

5 out of 5 stars

I stayed at this hotel twice in the last few weeks with my young children and we loved it! It was super clean, beds were comfortable, staff was very friendly, breakfast had tons of options, and it felt very safe and quiet. We will definitely stay here again in the future!
C

Christopher

7 May 2022 - 8 May 2022
reviewed on orbitz

4 out of 5 stars

Love the upbeat decor and feel of the property. Didn’t like not having a coffee maker in our room. Wish they would have built in a pool for the kids.
A

Amina

21 Apr 2022 - 23 Apr 2022
reviewed on hcom

4 out of 5 stars

I was very happy at check in with the front desk Ckerk, as well as with my room. All the staff was friendly on the first day. My name was on the tv when I walked into my king room. I felt very welcomed! The room was very clean. The housekeeper was very nice! The morning staff, however didn’t speak to me while I was eating, and in several instances they were standing right next to me. There was an elderly Caucasian female who started cleaning while I was eating, so I’m sure she saw me there. This has not been my experience at your other locations, but this location disappointed me in treatment, and I stayed there 3 days. The family area with the pool table, game area, access to computers, and the gym are also a welcomed benefit!
Z

Zhian

7 Apr 2022 - 8 Apr 2022
reviewed on orbitz

5 out of 5 stars

My family like the design of the hotel.
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