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Hilton Garden Inn Jackson/Madison

3 star hotel
9/10 Excellent
(896 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.

Nearby attractions

Hilton Garden Inn Jackson/Madison is located in Madison. Annandale Golf Club and Country Club of Jackson are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mississippi Agriculture and Forestry Museum and Mississippi Sports Hall of Fame and Museum. Mississippi Children's Museum and Mississippi Museum of Natural Science are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
Cooked-to-order breakfast available for a fee 6:00 am–7:00 am on weekdays and 9:00 am–10:00 am on weekends: usd 10.95 for adults and usd 7.95 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Swimming pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jackson-Evers International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Jackson/Madison
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

4 reviews

Review data

5 star reviews

0%

4 star reviews

25%

3 star reviews

50%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Jackson/Madison

Latest reviews (4)

S

Shannon

23 Feb 2024 - 25 Feb 2024
reviewed on expedia

2 out of 5 stars

We were told over the phone that the fourth floor was closed to renovation but booked our family(3 rooms) on the first floor. Both days we had to listen to construction workers carrying on using the “propped open” (unsafe and after hours at night! ) door right next to our rooms. Clearly it needs room renovation especially for a Hilton. I felt we paid twice what she should’ve … had to have broken blinds taken down and AC worked on. Disappointed but happy to be heading home.
T

Terrie

30 Dec 2023 - 31 Dec 2023
reviewed on expedia

4 out of 5 stars

I like the convenience of getting to the hotel and closeness to family. I was disappointed that the whirlpool was not working and pool was not heated.
J

Jasmine

26 Dec 2023 - 30 Dec 2023
reviewed on hcom

3 out of 5 stars

Trip was okay. Bathroom smell like an old mop water. Hallways smelled like weed. Ac vents were broken. They are currently under construction but wasn’t mentioned during booking process. Elevators had pieces of carpet zip tied to the rails and the flooring was cracked and broken which was a huge safety hazard for kids. The heating element for the pool and jacuzzi was broken. My last night, I ended up getting sick so I was stuck in the hotel all day. There was construction work being done the whole time so I couldn’t sleep because of the constant banging and noise. Location is good but I will not return to hotel.
R

Renee

21 Dec 2023 - 22 Dec 2023
reviewed on expedia

3 out of 5 stars

The front entrance and lobby looked great! Staff were helpful and friendly. They were renovating I’m sure all of the hotel will look beautiful soon. With the renovation going on didn’t look it’s best and some funny smells. The bathroom did smell like chlorine/bleach but could be worse. Unfortunately, the pool and hot tub were not working because the boiler was broken. We got this hotel because of the indoor pool. That was a bummer. Breakfast was not included it was $13.99 per person all you can eat. But that’s not great for kids. Despite that room was comfortable and had a good nights rest. Primos is across the way and was delicious and well priced.
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