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Erin
11 Jan 2024 - 12 Jan 2024
reviewed on hcom
5 out of 5 stars
The hotel was great. I stayed with my two kids and three dogs. The hotel allowed us to bring one dog above the max when u asked permission as we were attending a dog show in the area. The room was spacious and clean. The parking area well lit and they cleared snow promptly. We ended up needing to extend our stay due to a bad winter storm and they were very accommodating. Can’t say enough good things. Only thing they could have improved is they were a bit slow to restock breakfast items. We had to ask for several things and they were very helpful, I just felt bad asking for multiple things (forks, syrup, napkins).
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Lynette
14 Jul 2023 - 16 Jul 2023
reviewed on orbitz
3 out of 5 stars
Very noisy, lots of kids, better but not quiet after 10 pm. Hard to sleep.
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Tara
16 Mar 2023 - 19 Mar 2023
reviewed on hcom
3 out of 5 stars
We had painters tape and ductape holding pieces of the TV stand together as well as some floorboards in the bathroom. It was for a state hockey tournament and they definitely weren't staffed for how busy it was. Hot tub was not functional and the pool was cold but the kids still enjoyed it. They weren't strict on the kids so that was nice. Breakfast was good but small lobby area.
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Karlye
16 Mar 2023 - 19 Mar 2023
reviewed on hcom
1 out of 5 stars
When we finally got our room the room was already occupied by another family. It took awhile to even get another room. This was not hotels.com fault at all. The whole weekend was a hot mess at this hotel. I will say the staff was amazing. The rooms were hot, small, and not clean.
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Melissa
26 Nov 2022 - 27 Nov 2022
reviewed on hcom
3 out of 5 stars
Needed conjoined rooms, thats why i booked them together. Pretty disappointed my grandkids were across the hall.
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Joanna
6 Jun 2022 - 8 Jun 2022
reviewed on orbitz
3 out of 5 stars
There was a younger staff named Emma. She was absolutely fantastic. She was very nice to my kids. She was extremely accommodating. There was no freezer in our room. My son has a blood medication that requires it to be cold. During travel we keep it with ice packs. Emma took our ice packs and made sure they were out in a freezer.
There was another staff, who’s name I did not get. She was the exact opposite. She was very unapproachable. We asked if we could get some silverware for our dinner and she told us no. “We aren’t allowed to give them out, but make sure you leave a positive review so we can increase our cash bonus”
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Tim
20 May 2022 - 22 May 2022
reviewed on orbitz
3 out of 5 stars
The main problem was that we booked this online thinking we were staying at the same motel as other family member attending a family wedding that weekend. Turns out there are two Hampton Inns in Woodbury. Next problem: when I went to unlock our door for the first time, I found it already open. Kinda freaky. Also, our pool and hot tub were not working at all which was a big disappointment for our family, especially grandkids. The place was clean enough, and breakfast was ok. But too many disappointments.
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Mckeeia
19 Apr 2022 - 20 Apr 2022
reviewed on orbitz
5 out of 5 stars
Everything was GREAT!, i slept like a baby! Nice, clean and quiet room. Great area with many food choices.
A
26 Dec 2022 - 27 Dec 2022
reviewed on hcom
4 out of 5 stars
We needed a room for one night for my family of 5 and our dog. Our rooms were clean, ready and easy access to let our dog out. Hotel entry could have been cleaned but was welcoming and safe.
A
24 Nov 2022 - 26 Nov 2022
reviewed on hcom
3 out of 5 stars
The hotel was nice, our room was comfortable, location was great and the continental breakfast was good. However, the pool was COLD.....so cold the kids didn't want to swim in it let alone the adults. And the hot tub didn't have any water in it. We chose this hotel partly because of the pool and were disappointed in it.