Best Western Plus Chelsea Hotel

We enjoyed our 4 nights. The breakfast was delicious and the staff was very friendly. We were visiting family and we were glad that the hotel was easily accessible. We have stayed here before and are always glad to return.

There was a $25 non-refundable charge for "incidentals" that I wasnt aware of - unpleasant surprise. The continental breakfast was not self-serve. The eggs were terrible, but the person working at breakfast was friendly. We were there fpr an event 4 miles away in another town. After the event, my husband needed to shower. We had plenty of time to do this prior to checkout, my daughter left the room to get water and overheard the housekeeping staff talking about us and how we hadn't checked out yet and we were running out of time. At that point we still had 15 minutes prior to checkout. However, my toddler son left one of his toys in the room and they did take it to us in the parking lot which was very nice of them. The hotel and room was very clean which is always a perk

Friendly staff was helpful. Stayed 1 night, kids enjoyed the pool.