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Residence Inn by Marriott Grand Rapids Airport

3 star hotel
Connecting rooms
9.4/10 Exceptional
(507 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Residence Inn by Marriott Grand Rapids Airport is a great option for families. Reviews consistently praise the spacious rooms, perfect for families, and the exceptional customer service provided by the friendly and helpful staff. Guests also highlight the convenient location near restaurants and shops. While some mention minor issues like air conditioning noise, the overwhelmingly positive feedback points to a comfortable and enjoyable stay for families.

Guest highlights

The spacious rooms, easily accommodating families.
The exceptional customer service, with staff going above and beyond to ensure a comfortable stay.
The convenient location near numerous restaurants and shops.

About the hotel

An indoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Residence Inn by Marriott Grand Rapids Airport is located in Kentwood, a neighborhood in Grand Rapids, and is near the airport. Watermark Country Club and Huff Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Centerpointe Mall and Woodland Mall. Looking to enjoy an event or a game while in town? See what's happening at MSA Fieldhouse or Van Andel Arena. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Children's games
Grocery/convenience store
Indoor pool
Kitchen
Laundry facilities
Microwave
Refrigerator
Separate dining area
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Coffee/tea in common area(s)
Free on-the-go breakfast available weekdays
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Firepit
Garden
Outdoor furniture
Picnic area

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Water dispenser

More

Fireplace in lobby
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Gerald R. Ford International Airport
4 km from this hotel
Lansing, Capital City Airport
80 km from this hotel
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott Grand Rapids Airport
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott Grand Rapids Airport

Latest reviews (7)

T

Tamara

23 Mar 2024 - 24 Mar 2024
reviewed on hcom

5 out of 5 stars

Guest is the best customer service representative for that company . He was thorough and kind and seem like you really cared. Room was spacious and the kids had a blast.
L

Lara

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

5 out of 5 stars

Went with family: smelled off in room and air conditioning was very loud when came on. But room was clean and beds comfortable. Staff was super friendly. Nice hot breakfast. Nice pool: no hot tub. Overall: would stay again
B

Brenda

4 Oct 2022 - 5 Oct 2022
reviewed on hcom

5 out of 5 stars

Mario was amazing the evening I stayed there. He balanced an onslaught of people and calls while staying on point as well as kind. He kept my wine flowing, conversed with regular guests and kept the vibe upbeat. Room was spotless. Slept like a baby. Highly recommend.
L

Leon

4 Jul 2022 - 5 Jul 2022
reviewed on travelocity

5 out of 5 stars

The room we had easily accommodate my family. Your money goes far at this hotel. The staff was very polite and helpful. Location was very ideal. Almost every restaurant and shopping store was in the same street
A

Alejandra

2 Jul 2022 - 4 Jul 2022
reviewed on travelocity

5 out of 5 stars

Pictures do not do justice to this hotel. Rooms are huge, modern and beautiful. Fridge and kitchen are huge. Great amenities, close to a lot of shopping and dining. Customer service was excellent! Mario at the front is the best! He also texts you throughout your stay to make sure you have everything you need. When I needed towels I texted him, when I wanted the spa pool heat turned up I texted him. Mario got on it right away! He is on top of everything! This has got to be one of the best hotels I have ever stayed at! My family didn’t even want to leave the hotel to go out and do things. They preferred staying at the hotel then going to beach or other activities lol.
L

Leighann

20 May 2022 - 21 May 2022
reviewed on hcom

5 out of 5 stars

The people who work here put this place above all the other hotels. From checking in to the staff working when we were eating breakfast. My family and I travel a lot and have stayed in 100+ hotels. Service here is by far our top 3 as far as service and friendliness. The staff running the hotel very much take pride in what they do and they should. They’re doing great! Thank you!
D

Donna

2 Apr 2022 - 6 Apr 2022
reviewed on hcom

4 out of 5 stars

The hotel was clean, quiet and close driving distance to the airport and many restaurants. Our suite was conducive to having nearby family to stop in.
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