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Comfort Inn & Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1003 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Comfort Inn & Suites is a great option for families seeking a clean and comfortable stay. The hotel boasts spacious rooms, comfortable beds, and a welcoming atmosphere. Families will appreciate the helpful and friendly staff, who go above and beyond to assist guests. While some guests mentioned an issue with the bathroom facilities, the overall experience is generally positive, and many have praised the cleanliness, spacious rooms and the delicious breakfast that includes gluten-free options and fresh fruit.

Guest highlights

The helpful and friendly staff who go above and beyond to assist guests
Spacious and clean rooms with comfortable beds
Delicious breakfast with gluten-free options and fresh fruit
Quiet and peaceful atmosphere

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

Located in Hadley, Comfort Inn & Suites is near a train station. Mount Holyoke Range State Park and Connecticut River Greenway State Park reflect the area's natural beauty and area attractions include Volleyball Hall of Fame and Holyoke Heritage State Park. Looking to enjoy an event or a game while in town? See what's happening at Warren McGuirk Alumni Stadium or Mullins Center.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free on-the-go breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Bradley International Airport
49 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

38%

3 star reviews

12%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites

Latest reviews (8)

T

Tanja

26 Aug 2024 - 27 Aug 2024
reviewed on hcom

5 out of 5 stars

The staff here is helpful and kind! They’re all great, but I have to say Kelsea specifically was absolutely wonderful to deal with. She went above and beyond to help us secure the rooms we needed for the whole family. TY to the entire staff- you’re great st what you do. We appreciate you!
E

Ellyn

25 Mar 2023 - 26 Mar 2023
reviewed on hcom

5 out of 5 stars

I was impressed by the condition of the room, of course we did the necessary mattress check for bedbugs and the mattresses looked brand new!! Super clean linens and extremely comfortable beds. The bathroom was clean and the room smelled great. We were offered a choice of which floor to have a room on, we chose the third floor- quiet and peaceful. I noticed other families were guests which made me feel comfortable as it wasn’t a sketchy environment. Necessities were close by in the extensive shopping availabilities. Breakfast was awesome with gluten free options and fresh fruit offerings as well. The front desk staff were welcoming and professional. Free parking was a plus. I would definitely return.
M

Maria

9 Sept 2022 - 10 Sept 2022
reviewed on orbitz

5 out of 5 stars

My family and I planned a last minute trip to the area and rented this hotel for just a night . It was very clean, spacious, and very comfortable beds! I had the best night sleep! Very quiet. The staff at the front desk was welcoming and helpful. We also enjoyed the breakfast in the morning.
E

Egemen

10 Sept 2022 - 11 Sept 2022
reviewed on orbitz

4 out of 5 stars

Very clean hotel with spacious and quite rooms. The suites are equipped with a kitchen, and espresso machines. I asked the front desk to deliver a baby crib upon check in and they delivered it 10 minutes. They were also kind to extend a late check out for one of my rooms. Overall, very good experience
R

Ren

20 Aug 2022 - 21 Aug 2022
reviewed on orbitz

5 out of 5 stars

Great place to spend the night with my kids. Very clean and well maintained.
A

29 May 2024 - 31 May 2024
reviewed on hcom

3 out of 5 stars

Staff was very pleasant. Beds & pillows very comfortable; soundproofing good. Negative was the bathroom; it alone gets a terrible rating. Bathtubs were a very high step into & out of; even the older elementary kids had trouble with it. Low toilets. No grab bar at all for shower. Bathrooms need to be updated for safety; even for non handicapped people!
A

8 Apr 2023 - 12 Apr 2023
reviewed on hcom

4 out of 5 stars

The Comfort Inn was a lovely modern facility with a comfortable lobby to entertain visiting family. The bedroom was spacious and clean. The front desk staff and manager were friendly and helpful. The only problem that we had was related to their environmental policy requiring guests to make a request if they wanted a complete change of sheets, new towels, etc. We requested this on two different occasions and it was not done. The manager did, however, handle the situation beautifully by giving us a credit of one night for our 4 night stay. I would definitely stay at Comfort Inn of Hadley, Mass again.
A

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Hotel was incredibly clean and neat and front desk staff was very attentive. My one and only complaint was the freezing cold pool. My two young children were looking forward to swimming, but we ended up putting our feet in the hit tub instead. That was a major let down. Otherwise, we'd stay here again.
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