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Comfort Inn & Suites LaVale - Cumberland

2 1/2 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(1009 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Comfort Inn & Suites LaVale - Cumberland is a great option for families. Guests consistently praise the welcoming and helpful staff, who go above and beyond to ensure a comfortable stay. Families appreciate the clean rooms, comfortable beds, and a tasty breakfast with plenty of choices. The indoor pool and hot tub are also popular with children. While some minor renovations are ongoing, this doesn't appear to detract from the overall positive experience.

Guest highlights

The incredibly welcoming, helpful, and friendly staff
The hot and fresh breakfast with lots of choices
The clean and well-maintained pool and hot tub
The comfortable beds and clean rooms

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.

Nearby attractions

Located in Cumberland, Comfort Inn & Suites LaVale - Cumberland is in an area with good shopping. Western Maryland Railroad Station and Downtown Cumberland Historic District are notable landmarks, and the area's natural beauty can be seen at Frostburg State University Arboretum. Take an opportunity to explore the area for water adventures such as water skiing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites LaVale - Cumberland
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

16 reviews

Review data

5 star reviews

88%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites LaVale - Cumberland

Showing 1 - 10 of 16 reviews

Latest reviews (16)

J

Jennifer

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

The hotel was clean and comfortable! Breakfast provided checked all the boxes for our whole family. The lady in the restaurant was so friendly and accommodating and had the patience of a saint when dealing with children! Aside from the elevator breaking on our second day, the hotel was wonderful especially at the price point. Will definitely stay here again on our travels and would highly rrecommend.
M

Malika

27 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

Overall, a great family friendly place to stay
T

Terri

9 Apr 2024 - 11 Apr 2024
reviewed on expedia

5 out of 5 stars

Customer service is #1 owen greeted, and checked me in .owen is Very welcoming making sure i had everything needed for my stay..Michelle and Fred as well. They make ya feel like family. Rooms are amazing. The room is perfect, beds are comfortable and makes this a home away from home feeling. Very clean.. Breakfast each morning is hot ,fresh and so tasty.lots of choices..they ladies taking care of breakfast are very nice.keep area clean and stocked. I also enjoyed hot tub and pool.very nice and well kept.
s

sandra

27 Mar 2024 - 28 Mar 2024
reviewed on travelocity

5 out of 5 stars

Nice hotel. Very clean. They're doing renovations, but it didn't interfere with our stay. The kids loved the pool and the breakfast.
L

Lindsay

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

5 out of 5 stars

Such a lovely stay at this property, one of the best hotel experiences my 5 member family has ever had. It was clean & quiet. All the staff were courteous & attentive. Nice facilities even tho it’s obvious they are in the middle of a renovation. Everything worked! The air control in the room, the tub/shower, the hot tub & pool, the ice machine. Breakfast was very decent and well staffed. Honestly, can’t wait to book another visit here!
K

Kip

10 Nov 2023 - 11 Nov 2023
reviewed on hcom

5 out of 5 stars

We had a good stay on Nov. 10. The two gentlemen at check in were friendly and very helpful. The room was comfortable with plenty of towels. Breakfast was good with a clean area. Area is safe with walking distance restaurants (fast food/ 1 sit down). Easy access off the freeway and a plus, check out at noon. We will would stay again if traveling through the area. Only con ~ thin walls. We were waken up by a small child throwing a tantrum.
S

Simone

30 Sept 2023 - 1 Oct 2023
reviewed on orbitz

4 out of 5 stars

My family and I were treated very nicely at the hotel. My only issue is the tv did not work for our entire stay. The desk could not figure it out. I did bring my laptop, however so we werent completely without entertainment. We were thinking of extending our stay, but this was why we opted to not do it. I would still book with them again despite this issue.
E

Erika

5 Apr 2023 - 6 Apr 2023
reviewed on hcom

5 out of 5 stars

Convenient location, friendly and helpful staff, good breakfast, quiet room. Property is a little dated, but everything was clean. Worked well for a stay over on our family trip.
M

Marianne

3 Dec 2022 - 4 Dec 2022
reviewed on orbitz

5 out of 5 stars

This was one of the most pleasant hotel stays I’ve ever had. The staff was very friendly, helpful and caring. We had 3 rooms for our family and without asking they had three rooms next to each other upon check in and were very accommodating and understanding of large families traveling together.
V

Vicki

25 Nov 2022 - 26 Nov 2022
reviewed on hcom

5 out of 5 stars

This place is excellent location if you are taking your kids or yourself on the Potomac Eagle we went for the North Pole Express. Just a little drive. Comfortable room, next pool and jacuzzi.
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