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Hampton Inn Portland Downtown - Waterfront

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1008 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Hampton Inn Portland Downtown - Waterfront is a great option for families visiting Portland. The hotel boasts a popular pool, perfect for keeping children entertained, and offers spacious rooms suitable for families. Guests consistently praise the cleanliness of the rooms and the convenient location, with many mentioning its proximity to restaurants and attractions. While some reviews mention noise issues, the overall experience is positive, with families highlighting the enjoyable pool and the complimentary breakfast.

Guest highlights

The indoor pool was a big hit with children of all ages.
The complimentary breakfast offered family favourites.
The hotel's convenient location near restaurants and attractions was appreciated.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.

Nearby attractions

Located on the waterfront, Hampton Inn Portland Downtown - Waterfront is in Downtown Portland, a walkable area in Portland with good shopping. Eastern Promenade and East End Beach reflect the area's natural beauty and area attractions include Maine Narrow Gauge Railroad Company and Museum and Portland Observatory. Children's Museum of Maine and Aquaboggan Water Park are also worth visiting. Guests love the hotel's central location.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–10 am

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Front-desk safe
Newspapers in lobby

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Portland International Jetport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn Portland Downtown - Waterfront
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

0%

3 star reviews

27%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn Portland Downtown - Waterfront

Showing 1 - 10 of 11 reviews

Latest reviews (11)

P

Priya

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Great location and service. Amazing breakfast - good for families.
J

Jeremy

26 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

Clean rooms, amazing dining options, great pool for the kids! Will definitely be back to downtown Portland!
A

Amy

17 Apr 2024 - 18 Apr 2024
reviewed on expedia

5 out of 5 stars

Great location and nice hotel. We wanted a place with a pool and one that was pet friendly and good for families. This was all that. The pool water was too cold and that was the only negative.
c

colleen

18 Feb 2024 - 19 Feb 2024
reviewed on expedia

5 out of 5 stars

We had a wonderful stay at the Hampton Inn. The rooms were very clean and spacious for a family of four. The pool was a hit with our two young children. We enjoyed the complementary breakfast, it had all our favorites. The hotel staff were very friendly and attentive. The location was perfect, very close to many delicious restaurants and shopping. Overall, I highly recommend for families traveling with children. We’re looking forward to our next trip to Portland and stay at the Hampton Inn.
M

Matt

13 Jan 2024 - 15 Jan 2024
reviewed on expedia

2 out of 5 stars

I love this hotel, have stayed here a dozen times probably. Unfortunately this time around was overrun with a kids hockey team or something that seemed to spend the entirety of their weekend running amok in the hallway. 20 preteen kids in the hallway, banging on our door saying they’re the FBI, running up and down the hall throwing footballs, blocking my door when I’m trying to get in my room etc. parents nowhere to be found and didn’t seem to care about anyone else this effected. I blame the parents mostly, amazing that parents were actually present, but I dunno guys give these kids what for. We all know if these were college kids/adults causing half this much mayhem they would’ve gotten booted in an instant. I don’t wanna pay $200/night to be terrorized by a league of unsupervised brats that get a pass because staff are scared to confront kids. Likely will choose a different hotel in the future
I

Ivy

15 Dec 2023 - 16 Dec 2023
reviewed on orbitz

5 out of 5 stars

We come every year for polar express at the railroad - perfect spot. Our kids love the pool, the rooms are clean, and it’s walking distance to restaurants & the railroad!
C

Christine

2 Oct 2023 - 4 Oct 2023
reviewed on hcom

3 out of 5 stars

Clean and comfortable. Standard room would've been tight for a family of five, but one child could not make the trip, so it was ok. Amenities were lacking. Trying to be eco-friendly is great, but our shower did not have enough shampoo in the refillable bottle. No info booklet in room about hotel or nearby areas to shop/eat. Staff was just ok, but maybe because it was late when we checked in. Great location in the middle of downtown.
L

Latresha

4 Apr 2023 - 7 Apr 2023
reviewed on orbitz

5 out of 5 stars

I loved the view from our room. The room was spacious and very nice. The bathroom was bright and clean. My children enjoyed taking advantage of the indoor pool. The location was great. There are stores and restaurants within a walkable distance. I paid for valet because I felt it would be easier to manage. It worked out well. Staff was friendly and helpful. I would definitely stay here again.
I

Isaac

15 Jun 2022 - 17 Jun 2022
reviewed on hcom

3 out of 5 stars

Booked a king sized bed but was given a room with two queens. Traveled with a small baby so didn’t have time to ask for different room. Beds were extremely stiff. TV was incredibly cheap (not smart TV) and didn’t offer streaming services. Service and location was really good otherwise. Plenty of street parking nearby
m

mary

17 Apr 2022 - 19 Apr 2022
reviewed on orbitz

3 out of 5 stars

It was school vacation week . Children running up and down hallways . Children in room next door making lots of noise . Breakfast in the lobby full of small kids running around touching food and leaving mess on floors . No supervision from parents or front desk . Very hard to get food or coffee
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