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JW Marriott New Orleans

4 star hotel
9/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The JW Marriott New Orleans is a luxurious hotel in a great location for exploring the city. While some guests noted the pool could be larger and lacked poolside service, many families praised the cleanliness and comfort of the rooms, the helpful staff, and the overall convenience of the hotel's amenities. The hotel is a great base for a family trip to New Orleans.

Guest highlights

The cleanliness and comfort of the rooms
The helpful and friendly staff
The convenient location for exploring New Orleans

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and conference space. Housekeeping is available on request.

Nearby attractions

JW Marriott New Orleans is located in New Orleans Central Business District, a neighborhood in New Orleans, and is in the entertainment district. Bourbon Street and Decatur Street are local landmarks, and the area's natural beauty can be seen at St. Bernard State Park and New Orleans Musical Legends Park. Audubon Insectarium and Audubon Aquarium of the Americas are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Outdoor pool

Wifi

Available in all rooms: wifi (usd 12.95 per day)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Room service available
To-go breakfast available for a fee daily 6:00 am–11:00 am: usd 3.00-8.00 per person

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Library
Reception hall

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for JW Marriott New Orleans
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about JW Marriott New Orleans

Latest reviews (5)

D

Davina

17 Feb 2024 - 20 Feb 2024
reviewed on hcom

5 out of 5 stars

Our family had an incredible stay at the JW Marriott New Orleans! From the luxurious accommodations to the impeccable service, we were truly impressed. The location was perfect for exploring the vibrant city, and the amenities were top-notch. We can't wait to return for another unforgettable getaway. Thank you, JW Marriott New Orleans, for an amazing experience! Can’t forget to point out our amazing Bell Man & the cleaning staff. Honestly the entire staff, is absolutely AMAZING & why we continue to seek out a JW in every city we travel to.
C

Chad

23 Jun 2023 - 30 Jun 2023
reviewed on hcom

4 out of 5 stars

Great for tourist location. Bar was hit or miss on bartender for us but great selection. Fogo resteraunt is great but so many locations around that it is not a must eat venue. Service and delivery options to room. Valet very helpful! Pool was perfect except for kids leaving behind a bandaids but what can you do lol.
D

Darryl

21 Aug 2022 - 22 Aug 2022
reviewed on orbitz

5 out of 5 stars

The rooms were very clean and inviting. This was my first time staying at this location in New Orleans, but I would definitely return with my family.
S

Scott

19 Jul 2022 - 20 Jul 2022
reviewed on hcom

1 out of 5 stars

Suboptimal for JW Marriott Standards. Staff was good but Air Conditioning was horrible 80° plus. Room was so dirty when I fluffed pillow for Staff dirt and a fine White powder flew into air enough to sneeze. Appears room wasn’t even cleaned or inspected before arrival Staff offered to move room and housekeeping came in to change sheets but moving family after long drive sux. Disappointing especially in NO on vacay with family JW Marriott Wow underwhelming and will never go back
F

Fred

11 Jul 2017 - 20 Jul 2017
reviewed on orbitz

5 out of 5 stars

The hotel is very nice and convenient. My kids would have enjoyed more if the pool was a little bigger. Also there is no service at the pool.
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