Sonesta ES Suites New Orleans Convention Center

About the hotel

An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Housekeeping is available on request.

Nearby attractions

Sonesta ES Suites New Orleans Convention Center is located in Arts/Warehouse District, a neighborhood in New Orleans, and is near a train station. Bourbon Street and Decatur Street are local landmarks, and some of the area's attractions include Louisiana Children's Museum and Audubon Aquarium of the Americas. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Guests love the hotel's location for the nightlife.

Popular amenities

Family friendly

Grocery/convenience store

Kitchen

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Separate dining area

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free on-the-go breakfast available daily 6:00 am–9:30 am

Guest services

24-hour front desk

Housekeeping (on request)

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Roll-in shower (select rooms)

Visual fire alarm

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Outdoor pool

Outdoor

Bbq grill(s)

Firepit

Outdoor furniture

Picnic area

Conveniences

Atm/banking services

Elevator

Front-desk safe

Grocery/convenience store

More

Smoke-free property

Tv in lobby

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Nearest Airport

Louis Armstrong New Orleans International Airport

19 km from this hotel

Reviews that mention...

All reviews (54)staff (20)clean (16)pool (20)parking (6)location (8)dining (3)accesibility (2)sleeping arrangements (1)evening entertainment (2)

Family Reviews

for Sonesta ES Suites New Orleans Convention Center

4 out of 5 stars

54 reviews

Review data

5 star reviews

61%

4 star reviews

17%

3 star reviews

11%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Sonesta ES Suites New Orleans Convention Center

Showing 1 - 10 of 54 reviews

Latest reviews (54)

k

keira

13 Jul 2024 - 15 Jul 2024

reviewed on hcom

5 out of 5 stars

Me and my family had a wonderful time we just came to swim and enjoy family time.

D

Dawnell

22 Jun 2024 - 28 Jun 2024

reviewed on expedia

4 out of 5 stars

It was very convenient to have the kitchenette and refrigerator in the room since we were traveling with the kids. The bathroom shower needed a deep clean and the ceiling fans needed to be dusted, but overall I would stay here again because of the convenience, daily breakfast, and friendliness of the staff. My kids had a blast in the pool, but the water was a bit dirty for me. Some of the lounge chairs were starting to break, but they still did the job.

m

marilyn

15 Jun 2024 - 17 Jun 2024

reviewed on expedia

5 out of 5 stars

It is a family oriented hotel, loved the cook out area and the pool. My grandsons enjoyed meeting new friends and playing basketball with the other guest.

L

Lucinda

9 Jun 2024 - 13 Jun 2024

reviewed on hcom

5 out of 5 stars

Great service at the front desk and breakfast area. The room was perfect for our stay with our grandson. The pool and sport court were nice and a good place for our grandson to interact with other kids.

C

Crystal

14 Jun 2024 - 16 Jun 2024

reviewed on hcom

2 out of 5 stars

Many issues! First off, they don’t warn you about parking or tell you that yes valet is free but 38.50 a day is added to your room for the parking lot valet uses! Our room stink beyond anything I can describe! I called the front desk and was told “only thing we can offer is some spray to mask the smell”. They sent housekeeping with fresh towels and when I asked where the spray was he laughed and said no one knows. The hotel could be beautiful and our “upgraded” suite was spacious. It’s just dirty everywhere you go! So many locals staying there the pool had over 40 kids in it and wasn’t safe. Not to mention the pool closes at 8, not 10 as the website stated. I would not recommend or stay here again! I wouldn’t even leave my suitcases in the room it stunk so bad!

K

Kristin

13 Jun 2024 - 16 Jun 2024

reviewed on expedia

5 out of 5 stars

They completely closed down the pool … not even allowed to use the lounge chairs, on the weekend. It was very hot and a lot of kids (Nevermind adults) were sad and frustrated. There was nowhere to even layout in the sun for a bit!

R

Rosa Marie

31 May 2024 - 4 Jun 2024

reviewed on expedia

5 out of 5 stars

It was a nice family place. The room was big and comfortable more like an apartment. It is not fancy but it has everything you need. Lots of outdoor activities for the kids: basketball swimming pool table games. Breakfast was very nice. They had something for everyone.

J

John

9 May 2024 - 14 May 2024

reviewed on expedia

5 out of 5 stars

Very well maintained,really nice pool and patio plenty of room for privacy.this is a great family location

T

Traci

8 May 2024 - 11 May 2024

reviewed on expedia

5 out of 5 stars

After arriving in town, we thought we would have to wait hours to check-in. Our plan was to just leave our luggage and then go check out a museum until 4. As soon as we walked in, we were greeted by staff who immediately was able to check us in. Our main concern after checking in was getting some good New Orleans food and the staff had plenty of recommendations! We tried a few and they were amazing. The staff was very welcoming and hospitable. My son loved the fact there was a lot to places to relax at the hotel after a day of walking. The hotel itself was closer to everything than we thought so we were pleasantly surprised at the convenience to the French Quarter, bus stops, streetcars and even the ferry! Next time we come to New Orleans (hopefully with my extended family) we are staying here!

W

Wendy

4 May 2024 - 6 May 2024

reviewed on hcom

4 out of 5 stars

Great place for a family to stay. Full kitchen and pool. Very nice sized room.