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Hampton Inn & Suites New Orleans Convention Center

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1348 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Hampton Inn & Suites New Orleans Convention Center offers a convenient location for families, close to restaurants and a short drive from the French Quarter. While some families have noted inconsistencies in service and breakfast quality, many appreciate the availability of breakfast and the generally friendly staff. The hotel's proximity to the port and a nearby park are additional plus points for families.

Guest highlights

The generally friendly staff
The hotel's convenient location near restaurants and attractions
The proximity to the port and a nearby park
The availability of breakfast (although quality can be inconsistent)

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.

Nearby attractions

Hampton Inn & Suites New Orleans Convention Center is located in Arts/Warehouse District, a neighborhood in New Orleans, and is near a train station. Ogden Museum of Southern Art and Contemporary Arts Center are cultural highlights, or if an activity is on the agenda, check out Port of New Orleans. Louisiana Children's Museum and Audubon Aquarium of the Americas are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - december 2016
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites New Orleans Convention Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

41%

4 star reviews

29%

3 star reviews

18%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites New Orleans Convention Center

Showing 1 - 10 of 17 reviews

Latest reviews (17)

D

Dalmonique

8 Jul 2024 - 12 Jul 2024
reviewed on hcom

5 out of 5 stars

The customer service was poor. Staff was not very inviting or kind, especially a young lady at the front desk and one of the valet attendants. Avoiding staff made the stay palatable. The breakfast was atrocious. Didn't bother eating at the hotel after the first day which is disappointing b/c staying at hotels that offer breakfast is a budgeting benefit when traveling with children. I also know that the Hampton Inn tends to serve delicious breakfast; and who would expect less in New Orleans, a place that prides itself on it's cuisine. Overall, the hotel served it's purpose. Getting a good look at the layout though, simply allowed me to know which hotel my family and I will stay at for our trip next year. And I'll definitely make sure to spread the word to other congregants that plan on going for the Full Gospel Convention. Had the customer service been better, I probably would have returned.
V

Victoria J

30 Jul 2024 - 2 Aug 2024
reviewed on hcom

4 out of 5 stars

Overall the stay was good. Really enjoyed the complementary coffee and tea to enjoy at any time of the day. My family and I would meet to converse right before we headed to bed and drink some coffee/tea. At times one of the elevators spelled like urine, so that was gross. Thats my only complaint.
D

Diane

18 Jul 2024 - 19 Jul 2024
reviewed on hcom

3 out of 5 stars

Room was not ready at 3p class in delayed by 45 minutes. Very loud in lobby due to a family reunion. Ice machine broken on 5th floor. No ice in lobby. This experience was a little frustrating.
D

Daria E.

2 Jul 2024 - 9 Jul 2024
reviewed on expedia

4 out of 5 stars

My family and I stayed at the Hampton Inn directly across the Convention Ctr. It was sooo convenient, as we usually stay closer to the CBD.
R

Raymond

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

I highly recommend this property for solo travelers and families. The property was clean and conveniently located to a lot of New Orleans attractions. Also, the staff was very friendly and willing to assist in any way possible.
C

Charlie

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

3 out of 5 stars

Before booking hotel website states parking available which is not true. You have to valet park for an extra fee. Only 2 people working in valet and takes an extremely long time to drop off and pick up vehicle. Stayed on the 7th floor and whole floor reeked of marijuana. I had my kids with me and they asked me what is that smell. Smell was extremely strong. Breakfast is over too early at 9:30.
C

Constance

19 Jan 2024 - 20 Jan 2024
reviewed on hcom

4 out of 5 stars

There was a lot of kids in the hotel due to a gymnastics meet that was across the street, breakfast was not great for kids at all, and with as many kids that were there it should of been adjusted for food they would eat, like plain scrambled eggs, bacon, kids do not eat the type of eggs they serve, they did have a waffle maker and the line to make one was crazy long, because there wasn’t anything else the kids would eat. Parking when we got there was a nightmare, and because of those two things we want ever stay in their New Orleans hotel again, and because of several sports we travel a lot, oh and even with as much money as they charge they don’t even give you a dirty laundry bag, people were asking the housekeepers for a trash bag to put dirty laundry in.
C

Chiavani

28 Aug 2023 - 1 Sept 2023
reviewed on hcom

3 out of 5 stars

I stayed with my family at this hotel for 5 days and 4 nights. Convenient location, close to restaurants, 15 minute drive to the French Quarter, decent breakfast every morning, good gym. Staff was friendly. Hotel is dated and in need of upgrading. There are no actual drawers to store your belongings . Additionally, my allergies acted up severely during our stay. I mean sneezing constantly and runny nose. Initially, I thought it was due to a new environment. However, on our last night, I discovered mold on the underside of my pillow. Once I left the hotel, I had no issues. Due to the mold, I would not stay again.
K

Karis

21 Jul 2023 - 24 Jul 2023
reviewed on orbitz

5 out of 5 stars

I stayed here for my family reunion. The hotel in general is decent. The majority of the staff was very accommodating. The breakfast is okay but the waffles are great and it’s nice to have the breakfast option available especially if you have kids. The best thing about the hotel is they allowed me and my family to have a great time together without policing the noise or how long we could stay in common areas. The banquet rooms were nice and clean so overall a nice stay.
j

josue

10 Apr 2023 - 11 Apr 2023
reviewed on orbitz

2 out of 5 stars

Hallways on our floor seemed like they haven’t been vacuumed in days. Room smelled funky. I did early check in called for extra pillows n blankets for my kids as they’re where tired after an hour I called again, they said they’ll go ahead and send it. After 3 hours of not getting anything called again different person was at front desk told him I’ve called twice already and nothing if I was ever going to get my stuff.. after almost 5 hours total I finally received something that should of been in the room closet to begin with.
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