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Comfort Suites Louisville Airport

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(727 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Comfort Suites Louisville Airport offers spacious rooms and is conveniently located for those visiting family in the area. While some guests have noted issues with the pool being closed and some maintenance concerns, many praise the friendly and helpful staff who go above and beyond to meet guests' needs, such as providing adjoining rooms for families or complimentary ice cream for children. The hotel is described as clean and offers a good breakfast.

Guest highlights

Helpful and friendly staff who go the extra mile to accommodate families.
Spacious rooms
Good breakfast

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Louisville, Comfort Suites Louisville Airport is in the business district and near the airport. Conrad Caldwell House and Whiskey Row are local landmarks, and the area's natural beauty can be seen at Louisville Mega Cavern and Trager Stadium. Looking to enjoy an event or a game while in town? See what's happening at Freedom Hall or Ulmer Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–9 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Renovated entire property - april 2016
Smoke-free property

Nearest Airports

Airplane
Louisville International Airport
3 km from this hotel
Blue Grass Airport
98 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Louisville Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

33%

4 star reviews

25%

3 star reviews

33%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Louisville Airport

Showing 1 - 10 of 12 reviews

Latest reviews (12)

K

Karla

7 Apr 2024 - 8 Apr 2024
reviewed on expedia

4 out of 5 stars

Very disappointed that the pool was not open. My kids were looking forward to it and it was a big reason i had chosen this hotel over orhers.
M

Melissa

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

Overall the hotel itself wasn’t bad. Upon check in, I wasn’t told the pool wasn’t open. I found that after I had three kids ready to swim so that was disappointing for all. The air conditioning wasn’t great in our room and even though I got a nonsmoking room, the smell of cigarettes was there especially when the ac kicked on. The pillows were just bad so my nights sleep was not good. Breakfast was okay but I would hope they get another waffle maker because there was a constant wait for it. I checked out a day early and booked a different hotel in the area.
K

Kara

29 Mar 2024 - 30 Mar 2024
reviewed on hcom

3 out of 5 stars

I booked two rooms here for 4 adults and 4 kids to stay one night while we were coming home from vacation. We needed somewhere for the kids to swim and let loose some energy after a long day on the road. At check-in, we were so disappointed to learn that the pool was closed and bc of the Hotel.com deal we purchased, we were stuck there or would’ve lost the money we paid. I understand that pools break, but then management should’ve called people (especially those with kids) to alert them that the pool was broken and try to work out a cancellation on their behalf. We definitely wanted to stay at another hotel in town with a pool- there were plenty on the same street!!!
J

JOANN

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

Had 2 rooms for family trip. Very clean. Staff was friendly. Would definitely stay again.
R

Rowena

1 Sept 2023 - 4 Sept 2023
reviewed on hcom

3 out of 5 stars

The room was good in size and space but we saw bugs and cockroaches by the refrigerator where the cabinet housing is because there was some rot in it plus the refrigerator is a bit under powered and there was no thermostat control in it so that we can make it colder. Food was good and servers were nice. The pool was regularly checked on by maintenance and it is a good thing so that the pool will always be safe to use. The hotel is being renovated and there was some solvent odors sipping from the rooms being renovated. Overall, it was a good stay because my kids enjoyed it. P.S. We left the Raid spray in the restroom.😬
D

Daniel

14 Jul 2023 - 15 Jul 2023
reviewed on orbitz

3 out of 5 stars

Overall This was a quick stay, not a recommended hotel to spend the weekend or vacation week. The breakfast only thing they had was eggs & waffles. The Pool/Area needs to be worked on badly. The water had things floating in it as if someone just got done “doing the do” which my kids wanted to swim. Very terrible!! The update I feel should have been done long ago!
E

Elizabeth

10 Dec 2022 - 11 Dec 2022
reviewed on orbitz

4 out of 5 stars

Had a child that was upset since the pool was closed. They qere refilling pool was one of main reason qe picked so he would have something to do in evening once we returned. Everything was nice and clean. Lots of choices for breakfast.
L

Lisa

1 Jul 2022 - 3 Jul 2022
reviewed on orbitz

5 out of 5 stars

Very nice staff and clean rooms would recommend them to family and friends
M

Maria

3 Jun 2022 - 4 Jun 2022
reviewed on orbitz

5 out of 5 stars

from the moment I checked my family into the two (2) rooms I booked, the manger on duty was very polite and assisted me by placing us in "adjoining rooms," which was what I was going to ask to be done but he was insightful enough to my needs and took care of it! He also went the extra mile and gave my grandchildren some complimentary "ice cream" which they enjoyed very much! I will always choose to use this establishment when traveling to Louisville, Ky over the other hotels in that area.
D

Daniel

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

We needed a place to stay while visiting family in the area. This hotel was conveniently located and reasonably priced. The manager was courteous and professional. She was eager to please too. When she asked enough questions to understand that a member of my family was limited in mobility she found us a ground floor room near a parking space and entry. The room was spacious and entirely met our needs. We have found that Comfort Inns & Suites are always a good value for our family and for my personal business travel.
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