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Element West Des Moines

3 star hotel
Connecting rooms
9.2/10 Wonderful
(601 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Located in West Des Moines, Element West Des Moines is in a shopping district. Jordan Creek Town Center and Valley Junction are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Blank Park Zoo and Iowa State Fairgrounds. Looking to enjoy an event or a game while in town? See what's going on at Wells Fargo Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–9:30 am
Free daily reception

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Free bicycle rentals
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Des Moines International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Element West Des Moines
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

55%

4 star reviews

9%

3 star reviews

0%

2 star reviews

27%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Element West Des Moines

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

Justin

26 Aug 2024 - 27 Aug 2024
reviewed on hcom

5 out of 5 stars

Really nice hotel! We enjoyed out stay. Only downside was the small pool - We travel with kids who like to swim and I like to swim laps
R

Ryan

29 May 2024 - 2 Jun 2024
reviewed on expedia

1 out of 5 stars

The biggest problem my family had was that we arrived to the hotel and was told they over booked and they would give us our money back and told us to find a room somewhere else. We were then told that we could not get money from them because we ordered through Expedia and we needed to contact Expedia. The management felt that telling us to basically go on our way without any compensation or attempt to rectify the problem. Actually, the manager refused to come out and talk to us about the situation. When the desk help returned, they had a lower priced room available. However when we checked out, the manager was need to tell me the exact price of my room. Apparently I will be contacted in a couple days. I’ve never had such a situation when traveling. I will never stay at this hotel again.
L

Lee

15 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

It was very quiet and close to where our family lives.
M

Michael

17 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Our room was large, very comfortable and very clean. The staff was congenial and helpful. The breakfast was very good. The fruit covered pancakes were excellent. The hotel and great park g facilities. This is a perfect venue for families with children, and other travelers seeking similar amenities.
E

Eric

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

Hotel is extremely clean and welcoming. Hotel staff is helpful and friendly. Pool area was clean and great for kids. Room was nice with plenty of room. Would recommend to anyone!
B

Brooke

3 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

Nice newer property. Good amenities and above average breakfast for this type property. Plenty of gathering space in the lobby area for groups or families to visit/bring snacks.
L

LUKE

24 Jun 2023 - 25 Jun 2023
reviewed on expedia

2 out of 5 stars

I would like to rate higher but the out of control crowd was intolerable. I understand the hotel can't regulate how many sports teams book, but they could take into consideration applying adult hours to the gym and pool area. The hot tub was full of small kids with floating devices and the pool was way over crowded with small children also. Our room was ok, other than the toilet had a small leak around the floor that we had to put towels down to absorb. Breakfast was very good, and the area was clean.
M

Mark

12 Mar 2023 - 13 Mar 2023
reviewed on hcom

5 out of 5 stars

Our stay was the best overnight road trip stop we have ever had. After a long day of travel with two small children, Michael made us feel at home and welcome. Extremely clean and comfortable room and a delicious breakfast.
D

Dustiny

25 Feb 2023 - 26 Feb 2023
reviewed on expedia

5 out of 5 stars

This hotel was excellent. I would stay again and recommend it to people as well. The rooms are very spacious and clean and the pool was nice and warm for the kids to play in. The hotel is located super close to so many stores and restaurants. I will say, parking was a bit of an issue as we got there late and had to drive around a few times to find a parking spot at the hotel. Still, I would choose this hotel again for future stays in the WDM area.
C

Christopher M

21 Jan 2023 - 22 Jan 2023
reviewed on hcom

2 out of 5 stars

This was the worst experience I have ever had at an Element Hotel. It was incredibly noisy. There were children everywhere, most of whom were unattended, and children and adults were screaming and talking loudly, stomping, and running up and down the halls all night. The cleaning service also decided it was appropriate to begin vacuuming the hallways at 9:30 pm, which lasted until around 10 pm. I am incredibly unimpressed with this stay, as the Element is usually our preferred destination.
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