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Embassy Suites by Hilton Rockford Riverfront

3 1/2 star hotel
9.4/10 Exceptional
(603 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton Rockford Riverfront is a stylish hotel with spacious rooms perfect for families. Families appreciate the complimentary breakfast, described as 'top notch' with made-to-order omelettes, and the spacious rooms, easily accommodating families and even pets. The hotel's location in the downtown area offers easy access to local attractions. While some guests noted noise issues, many highlighted the friendly and welcoming staff as a major positive. The hotel boasts a game room and is close to the riverfront.

Guest highlights

The spacious rooms, easily accommodating larger families and pets.
The excellent complimentary breakfast with made-to-order omelettes.
The friendly and welcoming staff.
The convenient downtown location and proximity to the riverfront.

About the hotel

Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Embassy Suites by Hilton Rockford Riverfront is located in Downtown Rockford, a neighborhood in Rockford. Rock Cut State Park and Klehm Arboretum reflect the area's natural beauty and area attractions include Discovery Center Museum and Burpee Museum of Natural History.

Popular amenities

Family friendly

Arcade/game room
Indoor pool
Laundry facilities

Wifi

Available in all rooms: wifi (usd 7.95 per day)
Available in some public areas: free wifi
In-room wifi speed: 250+ mbps (good for 3–5 people or up to 10 devices)

Food and drink

2 bars/lounges
2 restaurants and 1 coffee shop/cafe
Free daily reception
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Arcade/game room
Health club
Indoor pool

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Gift shop/newsstand

More

Renovated entire property - april 2020
Smoke-free property

Nearest Airport

Airplane
Dane County Regional Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Rockford Riverfront
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

11%

3 star reviews

11%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Rockford Riverfront

Latest reviews (9)

j

john

2 Aug 2024 - 3 Aug 2024
reviewed on hcom

2 out of 5 stars

Impossible to sleep in a room with constant noise coming from the vents. Maintenance came to try and help but i think he's heard this before about room 515. We didn't realize how loud it was until we turned off the tv about 1030. By then the kids were sleeping and i wasn't about to wake them up, pack up our stuff and move to another room. They offered, but it was 11pm by then. Very disappointing. The rest of the hotel is nice. It's worthless though if you don't get any sleep.
A

Aaron

7 Jul 2024 - 8 Jul 2024
reviewed on hcom

5 out of 5 stars

An absolute wonderful hotel. Aesthetically pleasing in every nook. The room was spacious for our family of five and our Lab. State of the art technology in the hotel and room. Breakfast was top notch with omelettes made to order. Parking across the street was a little inconvenient but it was free. The location was right downtown and across from the police station. We will definitely stay again!
B

Brigitte

13 Mar 2024 - 18 Mar 2024
reviewed on expedia

3 out of 5 stars

The atmosphere was nice in that the exposed brick walls, pipes, ductwork of the old warehouse was unique and nicely done. What I longed for the whole time I was there was more light. I kept wanting to turn on more lights but there weren’t any. I stayed in a double queen bed room and my windows faced the river. The morning sunrise is great but for the bulk of the day, it was so dark, it affected my mood and I just wanted to get out of the room. I am a bit of a sun worshipper so it may not bug you as much as it did me, but this is fair warning to you if you are. Another thing was how housekeeping left my room—the commode was not cleaned, the shower was not cleaned, there were crumbs left underneath the dining table, and I had to go get washcloths. Lastly, the parking was a problem for me. Employees usually park the furthest from the entrance at a business so I suggest you seriously consider relocating the employee parking and make your 3 lots parking structures. Seriously. Lugging luggage, a baby carrier, kids, etc. across the street in the snow/rain/wind was not fun. My experience was quite underwhelming and I probably won’t elect to stay there again. I do have to say, the staff was nice, the amenities were very cool (I didn’t know there was a game room), and the breakfast service was AMAZING.
B

Bonnie

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

We stayed on the property the whole evening. Mother and daughter R&R evening. Every one of the staff members we ran into were all so friendly and very positive attitudes was very cool. The menu pricing in both Restaurants was amazingly affordable! And the food offered was wonderfully fresh, very tasty and portion sizes were large On the Rooftop for appetizers with a wonderful view and Downstairs that evening great dinner! We were able walk directly from our table to the Riverfront Patio then to the lighted river walkway. The only small issue was the pool did have about 35 children for echoey and extremely loud running back and forth large groups of children running and jumping from the pool to hot tub. They were definitely having agreat time. They were sweet kids tho. lol We were just looking for a little more of a relax time but whatever they had fun. Thanks for a great mom and daughter time together it was much needed!! Happy Valentines Day
c

christine

23 Nov 2023 - 24 Nov 2023
reviewed on orbitz

5 out of 5 stars

Clean Great staff Only problem children should not be allowed in bar area
G

Geisha

27 Aug 2023 - 29 Aug 2023
reviewed on hcom

5 out of 5 stars

Great stay at the Embassy Suites in Rockford! This is our go to hotel whenever we’re in town visiting friends and family. The rooms and bathrooms are spacious and updated, the cook to ordered breakfast are good and the gym facilities are terrific.
K

Konstandinos

3 Jul 2023 - 4 Jul 2023
reviewed on orbitz

5 out of 5 stars

Friendly staff that went above and beyond to make our children feel welcome
D

Donald

10 Jun 2023 - 11 Jun 2023
reviewed on orbitz

5 out of 5 stars

I live in Chicago and my Dad moved out to Rockford recently. There aren't a ton of options for a decent hotel in the Rockford area, and this place is an absolute standout! Very nice interior and lobby, modern elevators, and very nice rooms that include two TV's if you get the suite. I've stayed in hotels that cost twice the price, but weren't even half as nice. It's a tad pricey for Rockford, but you truly do get a quality hotel experience here. I didn't have the breakfast, but it did include a complimentary breakfast that appears to get positive reviews, and has a cafe, two restaurants, and roof top bar attached. I'll definitely make this a go-to when I am in Rockford to visit family.
M

Mikhail

15 Apr 2022 - 16 Apr 2022
reviewed on orbitz

4 out of 5 stars

Very nice looking hotel. Industrial modern. Staff was very nice. The only thing I’d change was that the free happy hour was less family friendly than other ES. It was in the bar area of the restaurant with no snacks and only high top seats. The pool was also super cold, but the hot tub was nice. Room was spacious and clean. Bed was comfortable.
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