A
April
1 Jun 2024 - 2 Jun 2024
reviewed on hcom
5 out of 5 stars
Perfect. Took grandkids swimming they had a blast.
J
Jody
5 Jul 2024 - 7 Jul 2024
reviewed on hcom
1 out of 5 stars
The Stoney Creek hotel is physically fine and not entirely run down.
The service provided however is entirely unprofessional. I understand that not every hotel guest is friendly and well behaved but the front desk staff are rude and assume the hotel guests will behave poorly. I even heard Abby from the front desk call a guest a “clown”. The staff here could use an instruction on communicating effectively and behaving like an adult.
If you are looking for a mediocre hotel and plan on sitting in your room the entire time then this hotel will be fine for you. I however will not be staying here again to witness such immature behavior. I was uncomfortable that my children had to witness such rude behavior.
L
Lori
5 Jul 2024 - 7 Jul 2024
reviewed on hcom
4 out of 5 stars
It was fine. Lots of places to walk to for food & drink. Lots of kids, there was a little league tournament but they were pretty well behaved! The place had new carpet in the halls. The room was great & I would stay again. Mario behind the bar is always welcoming.
K
Kristin
4 Jul 2024 - 7 Jul 2024
reviewed on expedia
3 out of 5 stars
No smart TVs, just cable with tons of comercials. That was our main dislike, as we have a toddler and would have liked the option to stream through our Disney app. The shampoo and conditioner provided is phthalate free, which was an unexpected plus.
The nature/lodge theme is fun but some of the decor is a little run down, the bar/restaurant staff were very friendly, beautiful main room/fireplace. There were not enough suitcase caddies for everyone and we had to make 5 trips to the car to leave, would be nice to have a few more available.
If they ever update to smart TVs we would stay again.
J
Jamie
29 Jun 2024 - 30 Jun 2024
reviewed on hcom
2 out of 5 stars
The staff was rude and very stressed out. Breakfast was ransacked, the pancake machine was the only thing that was working. We had to wait 30 min for coffee and 2 juices flavors were out. breakfast are was very messy and no one was coming to help out. Very disappointing when you expect breakfast for the family before a long day and we had to go elsewhere. The rooms were clean- but not enough towels and when asked front desk, they said it was -“Sunday” and there was not more! The restaurant is not but the bar was a nice hang out. The hotel was very busy and they should of been more prepared.
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Brittany
29 Jun 2024 - 30 Jun 2024
reviewed on orbitz
2 out of 5 stars
My husband and i wanted a hotel with a pool and hot tub for our anniversary so we chose this hotel because it was an indoor outdoor type pool. Got there and the whole hotel was filled with kids.. pool was busy the whole time so we didnt get to swim and the kids were running the halls stomping and screaming all night into the next day. Wont be staying there again.
E
Emma-Leigh
7 Jun 2024 - 8 Jun 2024
reviewed on expedia
5 out of 5 stars
Clean. Super friendly. Smells very good. Game room. Pool was not crowded with kids. Hot tub was nice. Full breakfast was a big money saver for our family.
E
Emma-Leigh
9 Jun 2024 - 10 Jun 2024
reviewed on expedia
5 out of 5 stars
Amazinf hotel. Highly reccomend staying here with family and friends. Staff is extremely nice and friendly. Free breakfast was a plus. Free coffee and water all day. Cozy fire. Great beds and clean rooms. A must!
A
Adriana
25 May 2024 - 26 May 2024
reviewed on orbitz
3 out of 5 stars
The children in the pool and hot tub area kept splashing me
In the face as I was trying to relax. They were running around screaming obnoxiously, I work 80 hours a week, the other parents were negligent about watching their children being mindful
R
Russell
25 May 2024 - 26 May 2024
reviewed on hcom
2 out of 5 stars
Too much noise overnight. If it’s not kids running up and down the halls at all hours, it’s older “kids” talking loudly back and forth in their rooms at 3 in the morning. There should be enforced “quiet” hours— i don’t pretend to know how to achieve that, but the overnight noise is disrespectful (at best) to other guests. This has happened on our previous stays at Stoney Creek. Thank you for your attention.