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Tiffany
4 Jul 2024 - 7 Jul 2024
reviewed on hcom
4 out of 5 stars
Great place to chill with family. Right near Snake river. Family friendly
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Sally
10 May 2024 - 11 May 2024
reviewed on expedia
4 out of 5 stars
I was there when there was a soccer tournament. So as a very full hotel. I would say that says a lot in itself. The staff was absolutely amazing, courteous helpful, and kind. My grandbabies had a blast at the pool overall it was a great stay.
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Cassie
7 Jul 2023 - 8 Jul 2023
reviewed on hcom
2 out of 5 stars
Overall was nice. However… the floors in the rooms were not carpeted so you could hear every single move from the room above. The family above us was stomping, rolling the chair, bottle flipping, jumping all over hell until after midnight. I called the front desk and it didn’t seem ti do any good. Not sure if they addressed it or not after I called. Had to wake up very early so the last thing I wanted to do was listen to all the chaos past midnight.
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Aaron
18 May 2023 - 19 May 2023
reviewed on expedia
3 out of 5 stars
My husband and I, and our two toddlers stayed 2 nights, we had stayed prior and loved it so thats why we decided to stay again. However, this trip was just a little disappointing, we walked into the room and the floors were very dirty and stained. There were stains and dirt and food all over the walls, the bathroom had pubic hair on practically every surface, the office chair looks like it hasnt been cleaned ever. After a couple hours of my kids playing on the floor their feet were black. It was just not clean and felt gross. The breakfast wasnt very good either.
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Kristen
Invalid Date - Invalid Date
reviewed on expedia
1 out of 5 stars
The hotel room was dirty, my kid stepped on a pile of boogers. The room doors are so heavy they slam shut. So we heard doors slamming all night long when we were sleeping. Will never stay here again.
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Nadine
Invalid Date - 29 Nov 2022
reviewed on orbitz
5 out of 5 stars
Stayed a night after a long travel and what a treat. Nice new rooms, tons of amenities for the kids and very comfy bed. Got a great price too for a last minute booking.
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Alisa
28 Aug 2022 - 29 Aug 2022
reviewed on orbitz
5 out of 5 stars
The rooms are not huge, but big enough for 2 adults and a child, and were nicely updated. The pool and common areas were also very nice and family friendly.
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Kristine
23 Jul 2022 - 24 Jul 2022
reviewed on hcom
1 out of 5 stars
I could overlook paying $200 for what looked like a college dorm room, but to be charged an extra $75 a night to have our family dog with us was ridiculous. Sadly, we didn’t know about this fee until we were checking in. So we had a choice: cancel our reservation (no refund at that point) or pay the $75 pet fee. When I asked why the fee was so high it was explained that they want to seem like they are pet friendly, but they really want to deter people from bringing pet in. Incredibly misleading and disappointing.
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Desiree
17 Jun 2022 - 19 Jun 2022
reviewed on hcom
5 out of 5 stars
My family and I stayed here on the weekend to be located near our family members wedding. We were greeted by a friendly welcome and answers to all of questions. We loved the coffee station and all the extras made available to guests. We were very happy with our stay and when/if we were to visit Idaho Falls again we would most definitely stay here!
A
17 Jun 2024 - 19 Jun 2024
reviewed on hcom
3 out of 5 stars
The receptionist were not friendly and did not to seem to like their jobs. I walked in smiling excited happy to finally arrive from a 13 hour drive to see family, to find indifference personal upon arrival. We will continue to stay for the reward stays through hotels.com, price and location to the riverwalk.