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Hilton Garden Inn Idaho Falls

3 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hilton Garden Inn Idaho Falls offers comfortable rooms with stunning river views and a relaxing back area perfect for family gatherings. Families will appreciate the convenient location and friendly staff. While some families have noted minor cleanliness issues and a high pet fee, the overall experience is generally positive for those seeking a relaxing stay with beautiful scenery.

Guest highlights

The back area by the river, ideal for family gatherings.
Comfortable rooms with balconies offering beautiful views.
Friendly and helpful staff.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Idaho Falls, Hilton Garden Inn Idaho Falls is in the city center and on the riverwalk. Colonial Theater and Museum of Idaho are cultural highlights, and some of the area's attractions include Wes Deist Aquatic Center and Tautphaus Park Zoo. Looking to enjoy an event or a game while in town? See what's happening at Melaleuca Field or Sandy Downs. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free area shuttle
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 6-11 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Renovated entire property - june 2019
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Idaho Falls
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Idaho Falls

Latest reviews (4)

B

Benita

15 Sept 2023 - 17 Sept 2023
reviewed on orbitz

5 out of 5 stars

Loved the back area by the river. We were there to meet family for a funeral and we had a mini family reunion in the back sitting by the fire. The rooms were also comfortable, and enjoyed the balcony.
T

Timothy

Invalid Date - 27 Dec 2022
reviewed on orbitz

4 out of 5 stars

Beautiful views and a convenient location! We did not have breakfast while we stayed but were pleased to see it was even available on Christmas Day. The staff was pleasant, and the snack bar was nice, however, it would be nice to have prices labeled. (And free water in the room regardless of rewards level.) My two biggest cons were, we paid for a room with a balcony and river view but unfortunately were not able to access the balcony due to thick ice blocking the door from opening. I understand weather happens, I grew up in the snow, but this could also be a safety hazard if we would've needed to exit the building via the balcony in an emergency. Secondly, the room was not as clean as I had hoped. There was a random feather in our bathroom when we first entered our room, hair in the shower drain, grime on the front of the bathroom vanity, and random dust/cobwebs along the ceiling. Luckily, we didn't spend much time in the room, it was a place to sleep while spending Christmas with family. I also did not bring this up to the front desk while we were there, as I wanted to bother them little as possible over Christmas weekend.
M

Mary

23 Sept 2022 - 24 Sept 2022
reviewed on orbitz

5 out of 5 stars

Really great location with beautiful view of the river. Overall, property is nice. Staff is friendly and helped us quick when our fridge wasn’t working. Biggest downside was the expensive pet fee, $75… I have stayed at much nicer places with cheaper pet fees. $75 is almost as much as the whole room was worth lol and our dog is well trained, less messy than a kid. Maybe the fee is large to deter people from bringing their animals but something to consider when booking here if you weren’t expecting it.
A

Amber

Invalid Date - Invalid Date
reviewed on hcom

1 out of 5 stars

If you are planning on attending this hotel with children, don't bother. The hotel's service was not accommodating to us at all. In fact, personally called me in my room within one hour of arriving to tell me the pool was for immediate family members use only. The hotel patrons were no better. Every time we entered or left, people would give us sneers and nasty looks. This was suppose to be a special event for my twelve year old daughter, and all they provided was added undue stress. I have already recommended people to not stay here, nor will I spend another evening with them.
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