Holiday Inn Express Hotel & Suites Idaho Falls, an IHG Hotel

This was one of the best hotels we have stayed at in Idaho Falls/Ammon. My husband and I visit the area frequently and have tried almost every hotel in town. We will continue to stay here in this one in the future. The employees were professional, happy, and had a sense of humor. The place is clean clean clean and updated nicely. Did I mention it was CLEAN?! Very clean! Housekeeping cleaned our room every single day. They changed out the pillowcases, made the bed, and got us fresh towels. At the last 10 hotels we have stayed with the housekeeping never cleaned our room for us during our stay one time. The free breakfast was decent but not great. We were visiting family in town so this wasnt a big deal for us because we went out to eat.

It was nice to be able to get a hotel room very quickly for this place we had a family emergency the entire staff was very kind.

Great option for our family

Our stay at Holiday Inn Express Hotel & Suites Idaho Falls was overall enjoyable, considering the price we paid. While there were a couple of minor inconveniences, such as the pool being closed and the absence of milk at the morning breakfast, we had a great experience. The room we stayed in, 101, was comfortable and exceeded our expectations. It was a suite with a separate living room and a king-sized bed, providing ample space for relaxation. The room felt spacious and well-appointed, contributing to our comfort during the stay. One highlight of our stay was the media room, which turned out to be a hit with the kids. The gaming consoles available in the media room kept them entertained for hours. This amenity was greatly appreciated as it provided an enjoyable and engaging activity for the children, ensuring they had a memorable time during our stay. Although there were a couple of minor drawbacks, such as the closed pool and the lack of milk at breakfast, these issues did not significantly impact our overall experience. We understood that unforeseen circumstances can occur, and it did not overshadow the positive aspects of our stay. In conclusion, Holiday Inn Express Hotel & Suites Idaho Falls provided good value for the price paid.

Very disappointed!! Pool wasn't fixed the day after I checked in.The front desk told me the next day would be fixed. So my kids waited for next day. They changed the story and said the pool won't be fixed till next week... I wish she was honest first place, so I can go different hotel with pool that is AVAILABLE especially I have 5 kids were looking forward to swim since we don't travel very often at all.