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Sheraton Waikiki

4 star hotel
Connecting rooms
9.2/10 Wonderful
(1990 verified Hotels.com guest reviews)
See verified family reviews (75)

generated by AI based on family reviews

Overview

The Sheraton Waikiki is a highly-rated hotel in a fantastic location, perfect for families. Families will appreciate the large kids' pool and the convenient location close to Waikiki beach and various shops and restaurants. While some reviewers noted a busy atmosphere around the main pool, the adults-only infinity pool offers a tranquil escape. Many guests highlighted the spectacular ocean views and comfortable rooms. The hotel's amenities include a convenience store, ice cream shop, and other retail options.

Guest highlights

The large kids' pool
The adults-only infinity pool offering a quiet escape
The spectacular ocean views from many rooms
The convenient location near Waikiki beach and various amenities

About the hotel

Spend the day catching some rays at the nearby beach, relaxing by one of Sheraton Waikiki's 2 outdoor swimming pools, or pampering yourself at the full-service spa.

Nearby attractions

Sheraton Waikiki is located in Waikiki, a neighborhood in Honolulu, and is in the entertainment district and near the beach. Ala Wai Yacht Harbor and Ala Wai Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Honolulu Zoo and Bishop Museum. Traveling with kids? Consider USS Bowfin Submarine Museum and Park and Hoʻomaluhia Botanical Garden. With scuba diving, parasailing, and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Waterslide

Wifi

Available in all rooms: wifi (usd 14.95 per day)
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
2 poolside bars and 1 bar
Buffet breakfast available for a fee daily 6:00 am–11:00 am: usd 35.00 per person

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Water sports equipment
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

2 outdoor pools
2 spa tubs
24-hour fitness center
Aerobics classes
Canoe available
Children's pool
Designer stores
Full-service spa
Shopping
Snorkeling
Surfing/body boarding

Outdoor

Beach loungers
Beach umbrellas
Garden
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall
Vending machine

More

Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Daniel K. Inouye International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Waikiki
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

75 reviews

Review data

5 star reviews

71%

4 star reviews

27%

3 star reviews

3%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Waikiki

Showing 1 - 10 of 75 reviews

Latest reviews (75)

M

Michael

28 Sept 2024 - 12 Oct 2024
reviewed on hcom

5 out of 5 stars

The hotel and service were amazing. However the double beds really need to be a queen. For a family they are too small to share with your partner and for children to share.
b

blanca Lucia morales

11 Jul 2024 - 16 Jul 2024
reviewed on expedia

5 out of 5 stars

The property was beautiful and safe for my family
C

Carolyn A.

9 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

We enjoyed the option of the Infinity Pool and the kids pool (Edge pool?). Loved the convenience to outside restaurants and shopping. The staff (whether housekeeping or check-in/check out were very friendly! My son enjoyed the use of both pools and the pool table. I felt safe, comfortable, and that I made a great decision to stay here.
M

Manisha

26 Jun 2024 - 1 Jul 2024
reviewed on orbitz

4 out of 5 stars

This was 2nd stay at Sheraton Waikiki. We enjoyed our stay, love the location, rooms are new & upgrade compared to some other properties. Pool is nice and big, love they have 2 pools to allow kids and adults to enjoy pool time. Beach access is convenient. Parking is easy but expensive. Lot of food options around, walking distance. Highly recommend.
L

Lisa D

17 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

Asian people that let there children poop by the pool and not clean it up, it took me 3 times to get someone to pay attention to it, the parent just thought it was ok, walked away but having to tell 3 different staff people that its a biohazard and needs to be cleaned up was all it took for us not to use the infinity pool or the family pool area.
E

Elma

23 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

This property is by far our most favorite! We have been back several times and it’s great for families.
R

Russell

18 Jun 2024 - 21 Jun 2024
reviewed on expedia

4 out of 5 stars

Great hotel in a prime location. My only ckmplaint is that there were a ton of kids everywhere. To be expected for a Sheraton but would have liked more adult only options.
E

Eric

10 Jun 2024 - 15 Jun 2024
reviewed on expedia

4 out of 5 stars

Great family vacation hotel
K

Karina

13 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

My family and I LOVED our stay at the Sheraton! Everyone was so kind and accompanying. The ocean view from our room was just, *chefs kiss. Very clean, and very walkable which we took advantage of. Will be coming back!
m

michael

9 Jun 2024 - 14 Jun 2024
reviewed on orbitz

4 out of 5 stars

Overall this hotel is ideal staying for families visit to Oahu, the facility and surrounding is a great match at this Waikiki location, but this time visit encountered a RUDE staff at the beachside managing the red umbrella chairs, the staff did not show hotel service manner to inform the chairs are reservations only, but rudely asked to leave, the staffs need to be trained well or be discharged from providing service.
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