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Peter
Invalid Date - Invalid Date
reviewed on expedia
3 out of 5 stars
For the price it was surprising there are never any bellmen available to help with baggage especially traveling with a large family.You are charged a premium then expects to also do the bellman work yourself.
The building is very old. But it’s clear it had some minor renovations. The housekeeping staff is kind but ask too many personal questions instead of focusing on their job.
The fire alarm tests were annoying and lasted hours. The hotel staff just burst into our room and held the door open with no regard to our privacy.
The location is premium as it’s conveniently located next to everything. But the property and the rooms itself is not a good value for the price. Parking is very difficult in that area.
The building is very old. The bathtub was disgusting. There’s no amount of cleaning that makes it appear clean.
The staff is kind but so laid back that you have to wait until they are willing to get to you and help you with what you need.
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HYE JONG
15 Jun 2024 - 20 Jun 2024
reviewed on expedia
4 out of 5 stars
Good location with reasonable price. Two room suite was great for three generation travel. Well-equipped kitchenette. Excellent housekeeping. Friendly staff.
Only thing that we are not happy about was old fashioned jalousie windows which was not adequate to block noise from nearby bars. They are reasonably quite at the late hours, so did not bother me much after all activities in daytime, however, some of my family needed ear plugs for better sleep.
Room temperature was okay by A/C in every room, but I am sure those windows are leaky.
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Tamara
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
I loved my stay here! This place is ideal for anyone planning a long visit - rooms are large, and the kitchen is well-supplied. We had a big regular-size refrigerator, stove, microwave, toaster, kettle, coffee maker, cutting board, lots of pans, skillets, pots, etc. I could actually cook! Also, dish towels, utensils, plates, bowls, and cups. This place is perfect for families with kids or people who need a place to stay while relocating to Oahu. There is also a self-service laundromat on premises. Staff was incredibly kind, too.
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Ginger
20 Apr 2024 - 21 Apr 2024
reviewed on hcom
5 out of 5 stars
We exited a cruise ship at 8 am and, since it was too early to check in, the front desk person let us leave our luggage there while we spent the day at the PCC (Polynesian Cultural Center). When we returned, they happily gave us extra coffee packets for our room to use the next morning.
The room was huge compared to so many of today's hotels! There were only two of us, but it would be great for a family, with kitchen, dining table, and extra space for everyone. It wasn't a brand new hotel, but it was clean and neat and a good price in a nice area of the city.
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C A Shah
16 Apr 2024 - 21 Apr 2024
reviewed on hcom
4 out of 5 stars
Room number 1504 and 1505 , hot water heater tank is very small. I alone afraid to take shower with fear of running out of hot water.
Spacing between balcony bars to wide, not safe for little children.
Thank you,
Chandresh
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Maria Margarita
16 Sept 2023 - 21 Sept 2023
reviewed on orbitz
5 out of 5 stars
Large rooms with good Ac. Rooms are renovated and clean. Bathroom still needs to be upgraded though but it’s clean. Staff are efficient and friendly. It is near Waikiki Beach so there’s some traffic noise and you can hear music till about 9pm from your room (relevant if you have small kids with an early bedtime). Parking can be tight but we always found a spot each night. I would stay here again.
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Maria Margarita
22 Oct 2022 - 25 Oct 2022
reviewed on orbitz
4 out of 5 stars
Lobby looks like it’s stuck in 70s but room was recently renovated and looked fairly modern. Room was clean and AC was very powerful! A bit noisy but kept the room cool. We were on the 5th floor facing what looks like a condemned floor?? But area is very and close to all the shops and restaurants in the Waikiki. Area also felt safe. Parking is included in the price but note that the spots are very tiny; best to drive a small car. They’re doing construction on the parking lot. Being on a lower floor, you definitely hear the jackhammer going 930am to 3pm. So that part kinda sucks since you can’t exactly relax in your room during the day. Best not to stay here if you have kids who need to nap midday. Overall, price was good and location was great. Would probably stay again as long as construction is over.
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Anna
26 Sept 2022 - 5 Oct 2022
reviewed on orbitz
4 out of 5 stars
Good stay. Good for families. The staff are amazing. Such wonderful hospitality. The rooms are clean. It is an old hotel but having a kitchen is super helpful.
This has nothing to do with the hotel but the area is noisy at night. There’s a sports bar around the corner which makes the sidewalk leading up to the hotel a bit sketchy at times…although thst could just me my subjective opinion.
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Vanessa
3 Jul 2022 - 4 Jul 2022
reviewed on orbitz
4 out of 5 stars
Well stocked kitchenette and beds were perfect size for our family of 3. Convenient location to many restaurants and shops in Waikiki.
Older hotel and really small swimming pool.
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Cindy
22 Mar 2022 - 29 Mar 2022
reviewed on orbitz
5 out of 5 stars
I loved our room, family friendly, felt homie, the staff was great. The view was beautiful. The location was great. The one thing I did not like was the parking spots were toooo tight. Overall, I loved our stay. Happy customer.