Fairfield Inn and Suites Gainesville

We chose to stay here as we were visiting family in Dahlonega. The room was very clean. The temperature was a little warm but the a/c unit worked well and the perfect balance was achieved. The staff was friendly. The breakfast was fresh with a good variety.

When going down to get breakfast, we walked in to eating area and the kids went toward the food. They grabbed a bowl to begin pouring cereal when the girl in front of them finished. The worker running the breakfast area walked up to the girl that had already been there for a minute, yelled excuse me and snatched the lid to the cereal container from her hand. She then nudged the little girl with her shoulder and said “give me ya damn bowl” I, along with everyone else, stood in disbelief as this woman proceeded to stomp back and forth slamming stuff, walking up behind people yelling out excuse me, making rude comments behind people saying “ if you’d get out of the way I could put some more out” I went to the front desk finally after about 10 minutes of watching this and the lady at the front was super amazing however she wasn’t in a position to really handle to issue and assured me that she would pass it along to management. The lady at the front desk was was a true angel and a reminder that good people do exist because when I left my wallet in the room after check out and called panicking, She told me she would go check and she had to have run up to get it and had it secured and labeled and waiting safely for me to return and grab it!! She is the only reason I am giving the 3 stars. Had it not been for her i would have given no stars. Whoever you are that works the kitchen, you should be ashamed of yourself and management should be ashamed to know of your behavior today!!

The check in was smooth and friendly. Being recently updated, everything was clean and smelled fresh. The room was well laid out and comfortable for our family of 5, even with the sleeper sofa opened into a bed. The only negative was the woman serving breakfast the Saturday morning of our stay (9/2/23). My husband took our girls down at 8:30, and many items were out or low. When he asked about it, the woman said she had put out bacon but it got eaten too fast and she wasn't going to put any more out. When my son and I went to eat shortly after 9, there was very little bread for toast or bagels, milk, eggs, etc. She did bring some additional items while we were there, but considering breakfast is until 10 on the weekend, we were disappointed by how little was available. I don't mean to dwell on that 1 negative. Other than that, our stay was very nice. Every other member of the hotel staff we interacted with was very friendly and helpful. The property is very nice. We felt safe. Everything looked and felt clean. Plenty of restaurants close by. We would definitely stay again.

Friendly staff, very family friendly, rooms were very clean!!