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Precious
20 Jun 2024 - 23 Jun 2024
reviewed on hcom
5 out of 5 stars
Everything was wonderful. The service was excellent and everyone was professional. When ever we needed anything or had questions staff was there to help. We had no issues and my family loved our stay. We will be returning.
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Stephan
14 Jan 2024 - 15 Jan 2024
reviewed on expedia
3 out of 5 stars
There is an error on Expedia that shows a room that sleeps 9. We went for an overnight kids birthday party so this was a great option. I called in advance to make sure we were good and they said the room did not sleep 9 but to ask for a roll away bed. When we got there they didn’t have roll aways and up upgrade was offered. The kitchen ran out of breakfast about 30 mins before it shut off. I have to give the breaksfast staff props though they were very nice and doing their best. The guy even went downstairs and got cheese to make us cheese eggs so saving grace there. Just misleading on the booking.
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Jennie
26 Dec 2023 - 27 Dec 2023
reviewed on hcom
5 out of 5 stars
My kids thought this place was super fancy! We just stayed one night and it was perfect for our needs.
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Keren
24 Dec 2023 - 26 Dec 2023
reviewed on expedia
5 out of 5 stars
Everything we needed in the room for a family! Kitchen with utensils and pans, lots of space!
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Joshua
23 Dec 2023 - 24 Dec 2023
reviewed on hcom
5 out of 5 stars
Stay was amazing thought we wasn't going to never find a room because of the 3am audit but they welcomed use would recommend them to anyone if you have a large family had two queen beds and a let out couch and a baby crib
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Jonathan
31 Oct 2023 - 1 Nov 2023
reviewed on orbitz
5 out of 5 stars
It was a wonderful experience to stay at this hotel! Our family with 9 children stayed in a spacious clean Studio room with beautiful city view! Staff was amazing, friendly, accommodating! I recommend this hotel to anyone with small children or large families!
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Natalie
4 Aug 2023 - 7 Aug 2023
reviewed on hcom
5 out of 5 stars
It was a great hotel. It provided lots of security features that put you at ease. No swimming pool, not too many restaurants within walking distance that are family friendly, most are bars and tap houses. Be careful, I prepaid for our hotel stay and at checkout I was charged again. Luckily, we had enough to get home on because I did not find out until my account was overdrawn the next morning.
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Damorial
21 Jul 2023 - 24 Jul 2023
reviewed on orbitz
5 out of 5 stars
I loved the whole experience. I checked in with my family and from the very beginning it was amazing, starting with the amazing staff! They are so welcoming and accommodating. The hotel is beautiful and our room was perfect, clean, had an amazing view. I couldn’t have asked for a better place while visiting Atlanta!
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Robert
2 Jul 2023 - 4 Jul 2023
reviewed on orbitz
4 out of 5 stars
The property, overall, was lovely. We really appreciated the safety precautions. You can't even access the guest room floors without a keycard. The whole place was very clean and up to date. There were a couple of small frustrations. We had 6 people in a room for 6. 2 queen beds and a pullout sofa. When it came time to get ready for bed, there was no bedding so we had to call down and wait. It didn't take terribly long, but when you're trying to get children in bed, any little hiccup is another reason to stall. I feel like they should just keep bedding in the room in one of the empty closets or drawers. Towels was another thing. They only ever left 3 so we constantly had to call for more. If there are 6 people staying in the room, it seems common sense to provide 6 towels. The bathroom door squeaked horribly, waking everyone whenever someone would get up in the night to use it, but to their credit, they took care of it immediately after we informed them the next day. We weren't a fan of the breakfast, which consisted mostly of cereal and toast with an "omelette station", but there was no real variety. Everyone pretty much got the same thing (some kind of undercooked hash topped with a scrambled egg and it took forever because the line was so long. It needs to be changed. The last is, I suppose, is personal preference, but we all found the beds very uncomfortable. We brought a mattress topper for the pullout sofa and that ended up being the comfortable bed of the three.
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Cristal
27 May 2023 - 28 May 2023
reviewed on orbitz
3 out of 5 stars
Stayed here with my family. The room was excellent, very clean and comfortable and front desk staff was very friendly. The rating of the hotel drops due to the breakfast service, we arrived around 9:15 and there was no plates or silverware, the only food that was “stocked” was bread and bagels. And there was a short wait for pancakes. Other than that, we had to wait for everything and some didn’t get refilled at all (coffee and juice). The staff started getting frustrated with the guests asking for things, which is understandable, but management should staff breakfast service properly in order for things to run smoothly and keep the breakfast going until 10 as promised. If this breakfast service improved I would stay here again.