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Hilton Garden Inn Preston Casino Area

3 star hotel
8.8/10 Excellent
(1637 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Hilton Garden Inn Preston Casino Area is a family-friendly hotel with a good breakfast buffet. Families appreciate the convenient location near the casino and the availability of a pool and hot tub for kids to enjoy. While some guests found the room temperature and pool temperature to be inconsistent, the overall experience is considered positive by many.

Guest highlights

Pool and hot tub
Good breakfast buffet
Convenient location near the casino

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Preston, Hilton Garden Inn Preston Casino Area is in the city center. Foxwoods Resort Casino and Spirit of Broadway Theater are cultural highlights, and some of the area's landmarks include Leffingwell House Historic Museum and Granite Theatre. Looking to enjoy an event or a game while in town? See what's happening at Mohegan Sun Arena or Senator Thomas J Dodd Memorial Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 6 am–11:00 am on weekdays and 7:00 am–noon on weekends: usd 10.00-15.00 for adults and usd 10.00-15.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Indoor pool

Outdoor

Firepit
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Library

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Theodore Francis Green State Airport
52 km from this hotel
Bradley International Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Preston Casino Area
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

42%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Preston Casino Area

Showing 1 - 10 of 12 reviews

Latest reviews (12)

A

Alisa

16 Dec 2023 - 17 Dec 2023
reviewed on expedia

4 out of 5 stars

The kids enjoyed the pool and hot tub. The pool could have been warmer. The room was nice, but no matter how much we tried to control the heat was very hot. Too hot to sleep. The breakfast buffet was very good. The only thing it would have been nice to include pancakes or french toast. The man running the buffet was nice enough to make some fresh eggs for me and bring them to the table.Over all we had a great time.
D

Doreen

28 Jul 2023 - 30 Jul 2023
reviewed on orbitz

4 out of 5 stars

Had dinner there steak was terrible, tough with large amounts of gristle salad was not fresh and mashed potatoes were tasteless we will never consider eating there again They have shampoo, cond and soap attached to the wall completely out of reach if taking a bath -I nearly fell when I had to stand in my bath to reach soap and shampoo, esp with no non-skid protection in the tub -they are one fall away from litigation
T

Teri

21 May 2023 - 22 May 2023
reviewed on hcom

4 out of 5 stars

Spent the night while visiting family
S

Shade

13 Mar 2023 - 15 Mar 2023
reviewed on hcom

1 out of 5 stars

I booked these room for my sister and myself and our 6 children( listed on booking as 1/3 adult/children) for 2 days. We received a a $250 charge because the house keepers (who hadn’t done anything for us for 2 days, no clean towels, no new sheets or garbage bags) had to vacuum the floor that had chips on it and one towel had yogurt on it. Clearly this place shouldn’t be accepting bookings with children and should have let guest know they prefer not to have kids on site prior to them paying hundreds of dollars. I’ve never been charged anything additional at a hotel and hope they feel good taking money from moms trying to take their kids somewhere.
C

Corinne

29 Dec 2022 - 30 Dec 2022
reviewed on hcom

5 out of 5 stars

Great option to staying inside the casino! Bar and dinner restaurant have very limited hours (5pm-10pm when we were there) and a very Long line in the morning for the breakfast so don’t bank on the restaurant, but overall loved our family one night stay!
P

Patricia

18 Nov 2022 - 20 Nov 2022
reviewed on orbitz

5 out of 5 stars

Property is family friendly, clean inside and out, friendly/helpful staff, hotel restaurant had surprisingly good food. Great/safe location, will definitely stay again.
S

Stephen

14 Jul 2022 - 16 Jul 2022
reviewed on orbitz

4 out of 5 stars

Excellent establishment would recommend to family and friends
M

Maria Lina

30 Jun 2022 - 1 Jul 2022
reviewed on orbitz

5 out of 5 stars

Clean, queit, near casino and family oriented.
J

Jason

17 Jun 2022 - 18 Jun 2022
reviewed on orbitz

4 out of 5 stars

It was clean and the staff was friendly. Too many children around for my liking but it's not their fault.
T

Tracy

10 Apr 2022 - 11 Apr 2022
reviewed on hcom

5 out of 5 stars

We were on the way home from a family emergency so they were very attentive and accommodations were great
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